SupportX
The facts below are what the maker publishes about SupportX, checked and dated. Our editors have not written about it yet.
The facts
Each one read from SupportX's own pages, with the date it was checked.
What it does
- Availability
- The site says its agents offer 24/7 availability and can handle unlimited conversations simultaneously.checked 7 Oct 2026
- Chat assistant
- The smart chat assistant provides support powered by advanced language models.checked 7 Oct 2026
- Compliance
- The technology page claims SOC 2 Type II certification and GDPR, HIPAA, and PCI DSS Level 1 compliance.checked 7 Oct 2026
- Contact and sales
- The homepage offers booking a demo and contacting sales.checked 7 Oct 2026
- Custom integrations
- The site says its API can connect SupportX with custom systems.checked 7 Oct 2026
- Encryption
- The site lists AES-256 encryption at rest, TLS 1.3 in transit, end-to-end encryption, and key rotation policies.checked 7 Oct 2026
- Grounded answers
- Its RAG technology retrieves information from customer data to produce context-aware responses.checked 7 Oct 2026
- Industries
- The site presents SupportX for e-commerce, SaaS, fintech, healthcare, and real estate businesses.checked 7 Oct 2026
- Infrastructure
- The site lists a 99.99% uptime SLA, multi-region deployment, automated backups, and disaster recovery.checked 7 Oct 2026
- Integrations
- The technology page lists Salesforce, HubSpot, Zendesk, Intercom, Freshdesk, Help Scout, Shopify, WooCommerce, Magento, BigCommerce, Stripe, and PayPal.checked 7 Oct 2026
- Knowledge grounding
- The maker says its retrieval-augmented generation technology grounds responses in customer data and supports real-time retrieval and automatic knowledge base updates.checked 7 Oct 2026
- Language models
- The technology page says SupportX uses GPT-5 and custom fine-tuned models for industry-specific understanding.checked 7 Oct 2026
- Product
- SupportX provides AI voice and chat agents for customer support.checked 7 Oct 2026
- Support channels
- The contact page offers live chat, a help center, and a community forum, and says message replies come within 24 hours.checked 7 Oct 2026
- Voice agent
- The AI voice agent is described as having natural voice conversations with human-like understanding and empathy.checked 7 Oct 2026
- Voice and chat
- Its features include natural voice conversations and a chat assistant powered by language models.checked 7 Oct 2026
The company
- Company location
- The contact page gives an address in Ahmedabad, India: 720 Ship Epitome, Sindhubhavan Road, Ahmedabad 380059.checked 7 Oct 2026
- Headquarters
- Ahmedabad, Indiachecked 28 Sep 2026
Money
- Trial
- The contact page invites visitors to start a free trial, but does not state its duration.checked 7 Oct 2026
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