SOS Connect
SOS Connect is legal practice management software for enterprise law firms, covering case management, documents, accounting, and client information.
What SOS Connect is
SOS Connect is legal practice management software for enterprise law firms, covering case management, documents, accounting, and client information. Its listed capabilities include client intake and portal tools, document automation, time tracking, billing and payments, and trust accounting. Firms can customize the software for their needs, and configurable processes support conflict checking, onboarding, AML, KYC, and requirements related to SRA and GDPR. Security controls include secure sign-on, access rights, MFA, complex passwords, SSO, and role-based access control; SOS states that it is Cyber Essentials Plus and SOC2 certified. The open API supports third-party integrations, with named partners including DocuSign, InfoTrack, SmartSearch, FormEvo, and iManage. Mobile access includes time recording, matter access, and documents. Reporting covers finances, work in progress, and other business data. SOS provides product support and 24/7 access to its Community Learning platform, alongside channels such as a helpdesk, live chat, webinars, and regional workshops. Pricing is available on request.
Good
- Practice management includes accounting and case management
- Client intake, portal, and document automation
- Mobile access to time, matters, and documents
- Open API with named third-party integrations
- 24/7 Community Learning access
Watch out
- Pricing is available on request
- Designed for enterprise law firms
Who it suits
SOS Connect is aimed at enterprise law firms in the UK seeking practice management across legal matters, documents, and accounting. It may suit firms that need configurable workflows and mobile access to matters and documents.
Verdict
SOS Connect brings legal practice, client, document, and accounting functions together with configurable processes. Firms should request pricing and assess its enterprise focus against their requirements.
The facts
Each one read from SOS Connect's own pages, with the date it was checked.
Money
- Billing and payments
- Yeschecked 22 Sep 2026
What it does
- Certifications
- SOS’s feature list states that it is Cyber Essentials Plus and SOC2 certified.checked 11 Oct 2026
- Client intake
- Yeschecked 22 Sep 2026
- Client portal
- Yeschecked 22 Sep 2026
- Compliance
- The SOS suite includes tools for conflict checking, onboarding, AML, KYC, and configurable processes to help meet SRA and GDPR requirements.checked 11 Oct 2026
- Customisation
- SOS says firms can customise its software to meet their changing requirements and individual needs.checked 11 Oct 2026
- Customization
- SOS says its software can be customized to meet firms’ needs and support business growth.checked 11 Oct 2026
- Document automation
- Yeschecked 22 Sep 2026
- Integration controls
- SOS says it limits integrations to approved platforms and reviews suggestions for future integrations.checked 11 Oct 2026
- Integrations
- SOS says its open API supports third-party integrations and names DocuSign, InfoTrack, Call ML, SmartSearch, FormEvo, iManage, Land Registry, and others as partners.checked 11 Oct 2026
- Mobile access
- SOS says its mobile app provides lawyers with access while away from their desks; the feature list specifies time recording, matter access, and document access.checked 11 Oct 2026
- Practice management
- SOS describes its software as practice management for enterprise law firms, covering legal case management and accounting.checked 11 Oct 2026
- Purpose
- SOS describes its software as a solution for managing legal practice, documents, accounting, and client information.checked 11 Oct 2026
- Reporting
- SOS says its reporting provides insight into finances, work in progress, and other key data.checked 11 Oct 2026
- Security controls
- SOS lists secure sign-on, approved access rights, MFA, complex passwords, SSO, and role-based access control among its features.checked 11 Oct 2026
- Security detail
- SOS release notes state that certain Postcode Anywhere API connections require HTTPS and TLS 1.2.checked 11 Oct 2026
- Support and learning
- SOS offers 24/7 access to its Community Learning platform and says product support is available when needed.checked 11 Oct 2026
- Support channels
- SOS lists an online client support portal, helpdesk, live chat, online help directory, webinars, and regional workshops.checked 11 Oct 2026
- Time tracking
- Yeschecked 22 Sep 2026
The company
- Company reach
- SOS says it is trusted by over 400 law firms.checked 11 Oct 2026
- Founded
- 1987checked 19 Oct 2026
- Headquarters
- Bath, United Kingdomchecked 19 Oct 2026
Where it runs
- iOS support
- SOS Connect release notes include a section for the iOS Mobile App.checked 11 Oct 2026
- Mobile apps
- Yeschecked 22 Sep 2026
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