Soroco Scout

What Soroco Scout is

Soroco Scout for Ops is a cloud product that gives organizations ongoing visibility into operational metrics, with the aim of finding inefficiencies, informing automation, and supporting decisions. Its AI can segment and baseline performance by application, team, role, geography, process, or another business-selected category. Scout also generates hypotheses about inefficiencies and rework to help teams investigate bottlenecks. Users can build and adapt dashboards, and Soroco says the metrics require minimal reliance on subject matter experts or IT support. Described use cases include operational control, automation and AI readiness discovery, and decisions about workforce capacity, queues, and resources. Soroco says Scout operates across Azure, AWS, and Google Cloud and requires no integrations to get started. Collection is opt-in, users can see accessed apps and URLs and pause collection, and insights focus on team performance rather than individuals. Soroco describes controls for scrubbing and masking sensitive information, encryption, customer-specific Azure instances, access controls, and configurable retention. Pricing is available by contacting the company or booking a demo.