Smartrr
Smartrr provides subscription software for Shopify brands creating tailored recurring-purchase experiences.
What Smartrr is
Smartrr provides subscription software for Shopify brands creating tailored recurring-purchase experiences. Merchants can offer Subscribe & Save, build-a-box, giftable, seasonal, prepaid, and minimum- or maximum-cycle subscriptions. Subscribers manage orders through a branded portal: they can send an order now, skip, gift, pause, or cancel, and edit payment or shipping details. Portal additions can include product upsells, social feeds, loyalty rewards, and other engagement features. Merchants can tailor marketing actions or discounts based on a customer’s pause or cancellation reason. Smartrr lists integrations with Klaviyo, Gorgias, Rebuy, and Postscript, plus API documentation with unlimited API calls across tiers. Plans are month-to-month and add 1% of subscriber GMV to the monthly charge. Excel includes loyalty, rewards, and one-click referrals. A 14-day trial starts when the app is downloaded on Shopify, with billing after a paid plan is selected. Installation requires a Shopify account and store.
Good
- Supports multiple subscription models
- Branded portal enables subscriber changes
- Retention actions use pause reasons
- Unlimited API calls across tiers
- 24/7 chat support
Watch out
- No free plan
- Monthly fee plus 1% subscriber GMV
- Requires a Shopify account and store
- 14-day trial only
Who it suits
Smartrr suits Shopify brands that need flexible subscription programs, subscriber self-service, retention actions, and branded customer portals. It also fits merchants seeking loyalty, analytics, integrations, or API access.
Verdict
Smartrr combines varied subscription formats with customer self-service, retention tools, integrations, and loyalty options for Shopify stores. Pricing adds a GMV charge to each monthly plan, so merchants should account for both parts.
Plans and prices
From Smartrr's own pricing page, checked 9 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Launch | $99 a month | Subscribe & Save subscriptions · branded customer portal · 24/7 chat support · reports dashboard · $99 per month + 1% subscriber GMV |
| Grow | $299 a month | Advanced subscription programs · retention actions · advanced analytics · dedicated CSM · direct integrations · $299 per month + 1% subscriber GMV |
| Excel | $499 a month | Build-a-box bundles · loyalty and rewards · one-click referrals · dedicated Slack channel · custom reporting · Starting at $499 per month + 1% subscriber GMV |
The facts
Each one read from Smartrr's own pages, with the date it was checked.
What it does
- Analytics
- Grow includes advanced analytics, while Excel adds custom built reporting.checked 9 Oct 2026
- API
- Smartrr links to API documentation and lists unlimited API calls across its pricing tiers.checked 9 Oct 2026
- Customer portal
- The branded customer portal can include product upsells, social feeds, loyalty rewards, and other engagement features.checked 9 Oct 2026
- Integrations
- Smartrr lists Klaviyo, Gorgias, Rebuy, and Postscript among the tools it connects with.checked 9 Oct 2026
- Loyalty
- The Excel plan includes loyalty and rewards and one-click referrals; Smartrr describes its loyalty solution as native to its subscription platform.checked 9 Oct 2026
- Pricing terms
- The pricing page says plans are month-to-month and charge 1% of subscriber GMV in addition to the monthly plan price.checked 9 Oct 2026
- Product
- Smartrr provides subscription software for Shopify brands to create subscription experiences tailored to their business.checked 9 Oct 2026
- Retention
- Merchants can offer tailored marketing actions or discounts based on a customer's pause or cancellation reason.checked 9 Oct 2026
- Subscriber management
- Customers can send an order now, skip, gift, pause, cancel, or edit payment and shipping details through subscription management.checked 9 Oct 2026
- Subscription options
- The product supports Subscribe & Save, build-a-box, giftable, seasonal, prepaid, and minimum or maximum billing-cycle subscriptions.checked 9 Oct 2026
- Support
- Smartrr advertises 24/7 chat support and an average chat response time under one minute.checked 9 Oct 2026
Where it runs
- Platform requirement
- Smartrr describes itself as Shopify-native, and its app listing says installation requires a Shopify account and store.checked 9 Oct 2026
Money
- Trial
- The pricing page states that the 14-day trial starts when the app is downloaded on Shopify and says customers are not billed until they select a paid plan.checked 9 Oct 2026
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