Recurly
Recurly is web-based subscription billing software from Recurly, a company founded in 2009 and headquartered in San Francisco.
What Recurly is
Recurly is web-based subscription billing software from Recurly, a company founded in 2009 and headquartered in San Francisco. It handles recurring invoices, online payments, payment reminders, multi-currency invoicing and multi-currency billing, with a client portal for customers. The Starter plan costs $249 a month, billed monthly, and includes automated global subscription billing, flexible plans and pricing, static churn-prevention tools, one dunning campaign, more than 10 payment methods and more than 20 payment gateways. Recurly lists a 90-day trial but no free plan. The All-Access plan has no listed price and adds AI-powered agents, analytics and insights, intelligent churn-prevention tools, multiple dunning campaigns, advanced plans and promotions, payment orchestration across multiple gateways, custom reporting and automated exports. Businesses can use it through the web to manage recurring customer charges and related payment activity.
Good
- Handles recurring invoices and online payments
- Supports multi-currency billing and invoicing
- Starter includes 10+ payment methods
- Starter includes 20+ payment gateways
- Offers a 90-day trial
Watch out
- No free plan
- Starter costs $249 a month
- Available on web only
Who it suits
Businesses that bill customers on subscriptions and need recurring invoices, online payments, reminders, currency support and a client portal.
Verdict
Recurly provides subscription billing, payment collection and customer-facing account access in a web service. The Starter allowance covers core billing needs, while All-Access requires requesting unlisted pricing.
Plans and prices
From Recurly's own pricing page, checked 15 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Starter | $249 a month | automated billing · flexible plans · static churn prevention · 1 dunning campaign · 10+ payment methods · 20+ gateways · per month + 0.9% of billing volume; first $40K billings included monthly |
| RevRec | $850 a month | contract modifications · SSP automation · rules-driven allocations · forecasting · automated close · multi-GAAP · audit trail · as low as $850 per month, billed annually |
| Engage | $1,600 a month | AI churn propensity · personalized offers · cancel-save and upsell · A/B testing · segmentation · low-code prompt builder · as low as $1,600 per month, billed annually |
| All-Access | — | AI agents and analytics · intelligent churn prevention · multiple dunning campaigns · payment orchestration · multicurrency · SSO · as low as <1% of billing volume, billed annually; $1M billing-volume minimum |
| All-Access for Shopify | — | Shopify integration · bundles · subscribe-and-save · gift subscriptions · hybrid subscriptions · cancel-save flows · as low as <1% of billing volume, billed annually |
The facts
Each one read from Recurly's own pages, with the date it was checked.
What it does
- Analytics
- Recurly Analytics provides dashboards and reports for MRR, churn, retention, dunning effectiveness, trials and financial performance.checked 15 Oct 2026
- API
- The developer hub documents API v3 and v2 for accounts, subscriptions, payments, invoices, plans, add-ons and coupons.checked 15 Oct 2026
- Client portal
- Yeschecked 19 Sep 2026
- Dunning
- Dunning supports automatic, manual and post-trial recovery cycles, with up to 50 targeted campaigns on eligible plans.checked 15 Oct 2026
- Engage SDKs
- Recurly Engage documents JavaScript, iOS, Android, Roku and React Native SDK integrations.checked 15 Oct 2026
- Funding news
- Recurly announced a $19.5 million funding round led by F-Prime Capital on October 1, 2019.checked 15 Oct 2026
- Integrations
- Official integrations include gateways such as Stripe, PayPal, Adyen and Worldpay plus tax, fraud and chargeback partners.checked 15 Oct 2026
- Limit: G2 users
- G2 review analysis repeatedly flags weak reporting, limited customization, access limitations, missing features and billing issues.checked 15 Oct 2026
- Limit: Gartner reviewer
- A Gartner reviewer reported occasional lag before refunds appeared and said the interface can intimidate first-time users.checked 15 Oct 2026
- Limit: Trustpilot complaint
- A Trustpilot reviewer alleged that contact details were passed to third parties and complained about resulting marketing emails.checked 15 Oct 2026
- Limit: TrustRadius users
- TrustRadius reviewers cite missing partial-payment and prepaid-gift-card support, limited reporting, undocumented APIs, data-warehouse extraction difficulty and slow support.checked 15 Oct 2026
- Multi-currency invoicing
- Yeschecked 19 Sep 2026
- Online payments
- Yeschecked 19 Sep 2026
- Paid from
- 249checked 19 Sep 2026
- Payment orchestration
- Recurly can route payments across multiple gateways with failover and API control.checked 15 Oct 2026
- Payment reminders
- Yeschecked 19 Sep 2026
Where it runs
- Browser requirements
- The main application supports the latest two versions of Chrome, Firefox, Edge and macOS Safari; hosted solutions support iOS Safari and Android 11 or newer.checked 15 Oct 2026
- Limit: GetApp users
- GetApp reviewers report that costs can rise quickly, pricing terms may be unclear, custom billing exceptions are difficult and occasional downtime occurs.checked 15 Oct 2026
The company
- Company status
- Gartner lists Recurly as a private company founded in 2009 with 201–500 employees and headquarters in San Francisco.checked 15 Oct 2026
- Founded
- 2009checked 28 Sep 2026
- Headquarters
- San Francisco, California, United Stateschecked 28 Sep 2026
- LinkedIn company facts
- LinkedIn describes Recurly as privately held, in software development, with 201–500 employees and more than $16 billion in annual transaction volume across over 2,300 brands.checked 15 Oct 2026
- Ownership
- Recurly announced a majority equity investment from Accel-KKR on August 12, 2020.checked 15 Oct 2026
Money
- Free plan
- Nochecked 19 Sep 2026
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