SlapFive
SlapFive is a customer voice intelligence platform for managing customer advocacy and proof.
What SlapFive is
SlapFive is a customer voice intelligence platform for managing customer advocacy and proof. Teams can recruit customers into advocacy programs, maintain member profiles and permissions, and monitor engagement and advocacy activity. Campaigns can cover recruitment, expansion, content creation, advisory board sourcing, interviews, and review requests, with outreach by email, SMS, or Slack. SlapFive says its AI can create customer voice assets from a language library trained on customer content and help match customers to reference requests. Integrations cover CRM, customer success, AI meeting notetakers, communities, and sales portals; custom connections are available for apps with a public API. Its Salesforce app lets sales reps locate references and content, make and track requests, share content, and view a revenue influence dashboard. Reporting includes revenue influence, advocacy program health, non-direct impact, and AI answer engine discovery metrics. The platform is presented for Sales, Marketing, Customer Success, Product, and executive teams. It is paid, with pricing available on request, and offers a trial intended for prospective users across back-end, customer-facing, and customer roles.
Good
- Campaigns support recruitment, content, interviews, and reviews.
- AI can help match customers to reference requests.
- Salesforce app supports reference requests and content sharing.
- Trial is available.
Watch out
- Pricing is available on request.
- The product is listed for web and API only.
Who it suits
SlapFive is aimed at Sales, Marketing, Customer Success, Product, and executive teams that want to organize customer advocacy and reference activity. Its Salesforce app may be useful to sales reps who need to find customer references and track requests.
Verdict
SlapFive brings customer advocacy programs, campaigns, reference activity, and reporting into one platform. Prospective users can request a trial, but pricing requires contacting the company.
The facts
Each one read from SlapFive's own pages, with the date it was checked.
What it does
- Access controls
- The security overview describes role-based access, multifactor authentication for production access, and periodic access reviews.checked 4 Oct 2026
- Advocacy programs
- Teams can recruit customers into advocacy programs, manage member profiles and permissions, and track engagement and advocacy activity.checked 4 Oct 2026
- AI
- SlapFive says its AI can generate customer voice assets from a language library trained on customer content and help match customers to reference requests.checked 4 Oct 2026
- Analytics
- The homepage describes reporting for revenue influence, advocacy program health, non-direct impact, and AI answer engine discovery metrics.checked 4 Oct 2026
- Audience
- The platform is presented for Sales, Marketing, Customer Success, Product, and executive teams.checked 4 Oct 2026
- Campaigns
- Campaigns support customer recruitment, expansion, content creation, advisory board sourcing, interviews, and review requests, with email, SMS, or Slack communication.checked 4 Oct 2026
- Data protection
- The security overview says customer data is hosted on Google Cloud Platform in the United States and encrypted at rest and in transit.checked 4 Oct 2026
- Integrations
- The integrations page describes CRM, customer success, AI meeting notetaker, community, and sales portal integrations, with custom integration support for apps that have a public API.checked 4 Oct 2026
- Product
- SlapFive describes itself as a customer voice intelligence platform and a system of record for customer advocacy and proof.checked 4 Oct 2026
- Salesforce
- The Salesforce app lets sales reps find customer references and content, submit reference requests, see request status, share content, and view a revenue influence dashboard.checked 4 Oct 2026
- Security
- SlapFive says it passed its annual SOC 2 Type II security audit, with an auditor letter available upon request.checked 4 Oct 2026
- Support
- The contact page invites prospective customers to contact sales or request a demo and lists the headquarters address in Westford, Massachusetts.checked 4 Oct 2026
- Usage limit
- The enterprise governance page says the platform supports unlimited internal users.checked 4 Oct 2026
The company
- Company
- SlapFive identifies Jeff Ernst, Tim Leonard, and Sean Langford as co-founders.checked 4 Oct 2026
- Headquarters
- Westford, Massachusetts, United Stateschecked 4 Oct 2026
Money
- Trial
- A SlapFive trial guide says the trial is intended to let prospective users experience the product for back-end users, customer-facing employees, and customers.checked 4 Oct 2026
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