SISCOG CREWS
SISCOG CREWS creates and manages staff schedules for rail and metro operations, covering on-board and local staff.
What SISCOG CREWS is
SISCOG CREWS creates and manages staff schedules for rail and metro operations, covering on-board and local staff. It uses timetables, vehicle schedules, staff skills and preferences, and labour and operational rules to form plans. Scheduling spans long-term duties and cyclic rosters, short-term calendar schedules, and staff dispatching during the operating day. Schedulers can work manually, semi-automatically, or automatically, and switch modes as planning progresses. Its optimisation combines artificial intelligence and operational research to address large scheduling and rescheduling problems while considering multiple goals. CREWS is modular and interfaces with other systems; it is part of an integrated suite with ONTIME and FLEET. A London Underground CREWS-based system generated outputs to SAP. SISCOG offers on-premises or cloud deployment with web and mobile interaction. The company says its products can be customised and parameterised for each operator, and that its teams maintain and support adapted client systems. SISCOG was founded in 1986 and is headquartered in Lisbon, Portugal. Pricing is on request, and prospective customers can contact sales to ask for a demo.
Good
- Plans duties, cyclic rosters, and calendar schedules
- Supports manual, semi-automatic, and automatic modes
- Combines artificial intelligence and operational research
- Offers cloud or on-premises deployment
- Web and mobile-based interaction
Watch out
- Pricing is available on request
- Designed for rail and metro operations
Who it suits
CREWS suits managers, schedulers, and dispatchers in rail and metro operations who plan duties, rosters, calendars, or staff dispatch. It is designed around operational constraints and staff qualifications and preferences.
Verdict
SISCOG CREWS addresses staff scheduling across long- and short-term planning and daily dispatching. Prospective customers need to request pricing and a demo from SISCOG.
The facts
Each one read from SISCOG CREWS's own pages, with the date it was checked.
What it does
- Customisation
- SISCOG says its standard products are customisable to each rail or metro company's needs and include parameterisation capabilities.checked 9 Oct 2026
- Decision support
- Users can work manually, semi-automatically, or automatically, with the system signalling violations, suggesting alternatives, or presenting an optimised solution.checked 9 Oct 2026
- Deployment
- SISCOG offers its solutions on-premises or in the cloud, with web and mobile-based interaction.checked 9 Oct 2026
- Deployment and access
- SISCOG says its solutions are available on-premises or in the cloud, with web and mobile-based interaction.checked 8 Oct 2026
- Example integration
- A London Underground CREWS-based system was configured to generate outputs to SAP systems.checked 9 Oct 2026
- Integration
- SISCOG describes its products as modular and integrated, and says they interface with other systems; its London Underground CREWS case study reports generating outputs to SAP systems.checked 8 Oct 2026
- Integrations
- SISCOG says its modular products interface with other systems and identifies CREWS integration with ONTIME and FLEET as part of its integrated suite.checked 9 Oct 2026
- Intended users
- SISCOG describes its suite as software for rail and metro operators, including managers, schedulers, and dispatchers.checked 9 Oct 2026
- Optimisation
- SISCOG says its optimisers combine artificial intelligence and operational research to handle large scheduling problems and optimise multiple goals simultaneously.checked 9 Oct 2026
- Pricing
- The product page offers a demo by contacting SISCOG sales and does not state a price.checked 9 Oct 2026
- Purpose
- CREWS creates and manages optimised staff schedules for on-board and local staff at rail and metro operators.checked 9 Oct 2026
- Quality
- SISCOG says its Integrated Management System follows ISO 9001 for quality and ISO 56001 for innovation.checked 9 Oct 2026
- Quality and innovation
- SISCOG’s Integrated Management System includes ISO 9001 principles for quality and ISO 56001 principles for innovation.checked 8 Oct 2026
- Sales
- SISCOG directs product and solution enquiries to [email protected] and invites prospective customers to ask for a demo.checked 8 Oct 2026
- Scheduling
- It produces long-term duties and cyclic rosters, short-term calendar schedules, and supports staff dispatching during the day of operation.checked 9 Oct 2026
- Scheduling inputs
- Scheduling considers timetables, vehicle schedules, staff skills and preferences, and labour and operational constraints or rules.checked 9 Oct 2026
- Security
- SISCOG states that its information security management system follows ISO 27001 principles and that security controls cover confidentiality, availability, and integrity in software development and maintenance.checked 9 Oct 2026
- Support
- SISCOG says its project teams guarantee client systems' maintenance and support; product enquiries can be sent to [email protected].checked 9 Oct 2026
The company
- Founded
- 1986checked 28 Sep 2026
- Headquarters
- Lisbon, Portugalchecked 28 Sep 2026
Money
- Planning horizons
- CREWS produces long-term duties and cyclic rosters, short-term calendar schedules, and supports decisions during the day of operation.checked 8 Oct 2026
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