ShipSagar
ShipSagar is shipment tracking software for Indian eCommerce and direct-to-consumer brands, logistics teams, enterprises, and marketplaces.
What ShipSagar is
ShipSagar is shipment tracking software for Indian eCommerce and direct-to-consumer brands, logistics teams, enterprises, and marketplaces. It tracks shipments across more than 500 Indian and international courier partners. Its dashboard displays live statuses such as out for delivery, delivered, return to origin, exception, pending, and undelivered, with day-wise and carrier-wise views. Teams can upload thousands of AWB numbers in CSV or Excel files. Delivery notifications can go by email and SMS, while WhatsApp is an add-on with extra cost. Businesses can offer a white-label tracking page on their own domain with their logo and brand colors. The REST API returns standardized JSON, detects carriers automatically, and supports update webhooks. Integrations include Shopify and WooCommerce, with custom platform and ERP connections also possible. Carrier reports compare delivery and shipment outcomes, and NDR reports can be filtered and downloaded as Excel files.
Good
- Tracks shipments across 500+ courier partners.
- Free plan includes 50 tracking credits with no time limit.
- Supports bulk CSV and Excel uploads.
- Offers branded tracking on a business domain.
- REST API and shipment-update webhooks are available.
Watch out
- WhatsApp notifications cost extra.
- Free plan includes 50 tracking credits.
- Support hours are Monday to Saturday, 9:30 AM–6:30 PM IST.
Who it suits
ShipSagar may suit Indian eCommerce and D2C businesses, logistics teams, enterprises, or marketplaces tracking shipments across multiple couriers. Its CSV and Excel uploads support teams handling large sets of AWB numbers.
Verdict
ShipSagar combines multi-courier tracking, bulk uploads, branded tracking pages, and shipment analytics. Its free tier has 50 credits; ongoing tracked shipments start at ₹2 each, with WhatsApp offered as a paid add-on.
Plans and prices
From ShipSagar's own pricing page, checked 2 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Free Plan | Free | 50 shipment tracking credits · no credit card · no time limit · core dashboard · bulk CSV/Excel upload · basic email notifications · 500+ courier integrations · lifetime |
| Growth Plan | ₹2, paid once | unlimited tracking · email and SMS notifications · WhatsApp optional add-on · branded tracking page · carrier analytics · downloadable NDR reports · REST API and webhooks · custom email templates · exception and delay alerts · volume discounts · per tracked shipment |
The facts
Each one read from ShipSagar's own pages, with the date it was checked.
What it does
- Analytics and NDR
- Carrier reports compare delivered, RTO, undelivered and in-transit percentages, while NDR reports can be filtered and downloaded in Excel format.checked 2 Oct 2026
- API
- The REST API provides standardized JSON tracking responses, automatic carrier detection and webhook events for shipment updates.checked 2 Oct 2026
- Branded tracking
- Customers can track orders on a white-label page using the business's own domain, logo and brand colors.checked 2 Oct 2026
- Bulk management
- Users can upload thousands of AWB numbers through CSV or Excel files.checked 2 Oct 2026
- Core purpose
- ShipSagar is shipment tracking software for Indian eCommerce and D2C brands, logistics teams, enterprises and marketplaces.checked 2 Oct 2026
- Courier coverage
- The platform tracks shipments across more than 500 Indian and international courier partners.checked 2 Oct 2026
- Dashboard
- Its dashboard shows live shipment statuses including out for delivery, delivered, RTO, exception, pending and undelivered, with day-wise and carrier-wise views.checked 2 Oct 2026
- Integrations
- ShipSagar integrates with Shopify through REST API or webhooks and with WooCommerce through webhooks; custom platforms and ERPs can also connect.checked 2 Oct 2026
- Notifications
- ShipSagar automatically sends delivery updates by email, SMS and WhatsApp, with WhatsApp marked as an add-on with extra cost.checked 2 Oct 2026
- Security and reliability
- ShipSagar states that it provides 99.9% platform uptime, sub-second API response times, end-to-end encrypted data handling and a GDPR-ready compliance architecture.checked 2 Oct 2026
- Support
- Support is available Monday to Saturday from 9:30 AM to 6:30 PM IST through the contact page, email or phone.checked 2 Oct 2026
The company
- Headquarters
- The listed office is 306, Third Floor, Tower A1, Corporate Park, Sector 142, Noida, Uttar Pradesh 201301, India.checked 2 Oct 2026
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