Shakebug
Shakebug is a bug and crash reporting platform for mobile, cross-platform and web apps.
What Shakebug is
Shakebug is a bug and crash reporting platform for mobile, cross-platform and web apps. Users can report problems by shaking a mobile device or clicking on the web, then attach annotated screenshots, recordings, logs and device details. The service captures crashes automatically and uses AI to group related crashes into issues with device, operating system and trend details. Session Journey links sessions, events, bug reports and crash data in a timeline, including activity from visitors who have not logged in. Analytics include custom event tracking, device-level cohort retention, ratings and reviews, and NPS surveys. Listed integrations include Jira, Slack, Trello, ClickUp, Asana, Linear, GitHub, GitLab, Monday.com and Wrike. The free Basic plan includes up to 3 projects, 3 members and 500 monthly active users; reaching that limit pauses new bug or crash reports until the next billing cycle. Shakebug says its production database is encrypted at rest, and its pricing page specifies AES-256 at rest and TLS 1.3 in transit.
Good
- Bug reports can include screenshots, recordings and logs.
- Crash reports are grouped into issues automatically.
- Session timelines include activity from logged-out visitors.
- Integrates with issue trackers and collaboration tools.
Watch out
- Free plan is limited to 3 projects.
- Free plan is limited to 3 members.
- Reaching 500 monthly active users pauses new reports.
Who it suits
It suits teams tracking bugs, crashes and product activity across mobile, cross-platform and web apps. Its free tier may suit small projects within the stated project, member and user limits.
Verdict
Shakebug combines bug reporting, crash grouping and product analytics, with integrations for common work tools. Check the free tier’s active-user cap and paid-plan billing term before choosing a plan.
Plans and prices
From Shakebug's own pricing page, checked 7 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Basic Plan | Free | 3 projects · 3 members · 500 MAU · unlimited bug/crash reporting · 10 days data retention · 3 videos (20 sec each) · email integration |
| Startup pricing (Premium plan discount) | $20 a month | Premium plan feature set; startup eligibility and exact limits are not specified on the pricing page · For your first year; for eligible early-stage startups |
| Standard Plan | $57 a month | 6 projects · unlimited members · 20,000 MAU · unlimited bug/crash reporting · 90 days data retention · unlimited videos (80 sec each) · integrations including Asana and Trello · Yearly; page says save 24% |
| Premium Plan | $94 a month | Unlimited projects and members · 50,000 MAU · unlimited bug/crash reporting · 180 days data retention · unlimited videos (120 sec each) · integrations including Asana and Trello · Yearly; page says save 24% |
| Enterprise Plan | Priced on request | Unlimited projects and members · flexible MAU · unlimited data retention and videos · on-premise/self-hosted deployment · dedicated SDK endpoint on your domain · Talk to Us |
The facts
Each one read from Shakebug's own pages, with the date it was checked.
What it does
- Analytics
- The product includes real-time product analytics, custom event tracking, device-level cohort retention, ratings and reviews, and NPS surveys.checked 7 Oct 2026
- Bug reports
- Users can report bugs by shaking a mobile device or clicking on web, attaching annotated screenshots, recordings, logs, and device details.checked 7 Oct 2026
- Compliance
- The pricing page describes Shakebug as GDPR and CCPA Ready.checked 7 Oct 2026
- Crash reporting
- Shakebug captures crashes automatically and uses AI to group related crashes into issues with device, OS, and trend details.checked 7 Oct 2026
- Integrations
- The maker lists integrations including Jira, Slack, Trello, ClickUp, Asana, Linear, GitHub, GitLab, Monday.com, and Wrike.checked 7 Oct 2026
- Privacy and hosting
- The privacy policy says Shakebug is an Indian company and that its data is in the EU using a Contabo server; enterprise self-hosted deployments are also offered.checked 7 Oct 2026
- Product
- Shakebug is a bug and crash reporting platform for mobile, cross-platform, and web apps, built by Softnoesis Private Limited.checked 7 Oct 2026
- Security
- Shakebug says its production database is encrypted at rest and its pricing page states AES-256 at rest and TLS 1.3 in transit.checked 7 Oct 2026
- Session journeys
- Session Journey links sessions, events, bug reports, and crash data in a timeline, including for visitors who have not logged in.checked 7 Oct 2026
- Support and payments
- The pricing FAQ offers live chat and email support, says major credit cards are processed through Stripe, and says card details are not stored on Shakebug servers.checked 7 Oct 2026
Money
- Free tier limit
- The free Basic plan includes up to 3 projects, 3 members, and 500 monthly active users; reaching the MAU limit pauses new bug or crash reports until the next billing cycle.checked 7 Oct 2026
The company
- Headquarters
- Surat, Gujarat, Indiachecked 28 Sep 2026
Where it runs
- Platforms
- The maker lists iOS, Android, Flutter, React Native, and web frameworks including React, Next.js, Angular, and Vue; it also documents a Chrome extension and WordPress plugin.checked 7 Oct 2026
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