Bugfender

B tier on Mobile App MonitoringScore 7.7 · #11 of 19

Android app: Yes
Free plan: Yes
Paid plans from: $39/mo
Runs on: Android, api, iOS, self-hosted, Web

bugfender.com

Summary

Bugfender remotely gathers application logs, errors, and crashes from devices to help teams investigate bugs and support users. Its dashboard organizes device logs, including activity that does not lead to a crash, and presents crash reports alongside them. Android and iOS developers can provide a custom in-app screen for user issue reports. The mobile-focused SDK is described as compact, low-memory, battery-efficient, and able to work offline. Documented SDKs cover Android, iOS, web frameworks, game engines, and other platforms, including Flutter, React Native, Unity, and Cordova. Listed integrations include GitHub, Bitbucket, GitLab, Slack, Jira, Zendesk, and Intercom. A free plan includes up to 100,000 log lines per day, 24-hour retention, and a 2,000-device limit. Paid plans start at $39/month; API access is listed for Pro and Premium. Bugfender says logs are encrypted in transit and at rest, and states GDPR compliance and ISO 27001 certification. The company was founded in 2014 and has a central office in Barcelona.

Who it is for

Bugfender suits mobile and software teams that need device-level logs, crash reporting, or in-app user feedback. Its documented SDKs and integrations cover a range of development frameworks and team services.

What is good

Captures application activity even when no crash occurs.
Crash reports appear alongside device logs.
Android and iOS apps can include custom issue-reporting screens.
Free plan includes 100,000 daily log lines and 2,000 devices.
Logs are encrypted in transit and at rest.

What to know first

Free-plan logs are retained for 24 hours.
API access is listed only for Pro and Premium.
Plans other than Premium have no SLA.

Verdict

Bugfender combines remote logging, crash reporting, and user feedback, with a free plan for smaller logging needs. Check its retention and device limits against your requirements before choosing a plan.

Bugfender plans and pricing

All plans

Free Free 100K daily log lines · 24-hour retention · 2,000 devices · unlimited team members and apps · daily summary email bugfender.com · 3 Oct 2026

Team $39/mo From $39/month; page says yearly plans save 30%. 10M monthly log lines · 7-day retention · unlimited devices · crash reporting · user feedback · GDPR DPA · basic permissions · fixed pay-as-you-go budget bugfender.com · 3 Oct 2026

Pro $89/mo From $89/month; page says yearly plans save 30%. 10M monthly log lines · 30-day retention · fine-grained permissions · S3 log archiving · API access · webhooks · customizable pay-as-you-go budget bugfender.com · 3 Oct 2026

Premium $449/mo From $449/month; custom volume. 30-day retention · priority support · 99.95% dashboard uptime SLA · SAML SSO · purchase order billing · bank transfer bugfender.com · 3 Oct 2026

On-Premises License $3,600/mo $3,600.00/month for up to 50 developer seats; $36.00/month per additional seat. Self-hosted license · Docker images · sample Docker Compose or Helm configuration · administration manual · support and software updates bugfender.com · 3 Oct 2026

Compared on mobile app monitoring

Free plan: Yesbugfender.com
Network request tracing: Yesbugfender.com
Supported platforms: Android, iOS, JavaScript, Angular, React, jQuery, VueJS, Svelte, Flutter, React Native, Ionic, .NET MAUI, Unity, Xamarin, Cordovabugfender.com
Data retention: 7 daysbugfender.com

Facts

Purpose: Bugfender remotely collects application logs, errors, and crashes from devices to help teams investigate bugs and support users.bugfender.com · 3 Oct 2026
Remote logging: Its remote logging captures application activity even when it does not cause a crash and presents logs in a dashboard organized around devices.bugfender.com · 3 Oct 2026
Crash reporting: Crash reporting displays crashes and issues alongside logs for investigation.docs.bugfender.com · 3 Oct 2026
User feedback: Its in-app feedback feature lets Android and iOS developers provide a custom screen for users to report issues.docs.bugfender.com · 3 Oct 2026
Mobile SDK: Bugfender describes its mobile-first SDK as low-memory, battery-efficient, compact, and able to work offline.bugfender.com · 3 Oct 2026
Supported SDKs: Documented platforms include Android, iOS, JavaScript, Angular, React, jQuery, VueJS, Svelte, Flutter, React Native, Ionic, .NET Maui, Unity, Xamarin, and Cordova.docs.bugfender.com · 3 Oct 2026
Integrations: The integrations page lists GitHub, Bitbucket, GitLab, Zapier, Slack, Jira, Zendesk, Intercom, and other services, and describes creating issues from Bugfender.bugfender.com · 3 Oct 2026
API: Bugfender exposes an API for programmatic queries and custom integrations; API access is listed for Pro and Premium plans.bugfender.com · 3 Oct 2026
Security: The security page says logs are encrypted in transit and at rest, with TLS 1.3 and TLS 1.2 supported for network communications.bugfender.com · 3 Oct 2026
Compliance: Bugfender states that it is GDPR compliant and ISO 27001 certified; it says On-Premises or Private Instance editions support workloads requiring PCI or HIPAA compliance or data locality.bugfender.com · 3 Oct 2026
Free plan limit: The free plan includes up to 100,000 log lines each day retained for 24 hours, with a 2,000-device limit.bugfender.com · 3 Oct 2026
Support and SLA: Premium includes priority support and a 99.95% monthly dashboard uptime SLA with an eight-business-hour initial support response; other plans have no SLA and Bugfender says it aims to respond within 24 hours.bugfender.com · 3 Oct 2026
Company: Bugfender says it was founded in 2014 and has a central office in Barcelona.bugfender.com · 3 Oct 2026