SevenRooms
SevenRooms is hospitality software centered on guest data, combining reservations, waitlists, table operations, marketing, and online ordering.
What SevenRooms is
SevenRooms is hospitality software centered on guest data, combining reservations, waitlists, table operations, marketing, and online ordering. Restaurants can accept online reservations, manage walk-ins and virtual waitlists, and send waiting guests real-time SMS updates. CRM profiles support customizable guest and reservation tags. Front-of-house tools include table management and an auto-seating algorithm. Marketing features cover personalized automated communications, email marketing, reputation management, and guest feedback surveys. Booking channels include Google, Facebook, Instagram, TikTok, and third-party reservation partners. SevenRooms says it offers more than 100 integrations and a flexible API for restaurant and hospitality systems. It serves restaurants, hotels, membership clubs, nightclubs, sports and entertainment venues, breweries, and wineries. Starter, Growth, and Premium packages are available by quote; there is no free plan. The platform is offered on web, iOS, and API.
Good
- Reservations, walk-ins, and virtual waitlists
- CRM with customizable guest tags
- Auto-seating and table management
- More than 100 integrations
- Web, iOS, and API availability
Watch out
- Pricing is available only by quote
- No free plan
- Security documentation requires a request
Who it suits
It suits hospitality businesses such as restaurants, hotels, clubs, venues, breweries, and wineries. Operators seeking reservations, guest profiles, waitlists, table management, marketing, and integrations may consider it.
Verdict
SevenRooms covers guest management from booking and waitlisting through tables, marketing, and feedback. Its quote-based packages and hospitality focus make a direct fit assessment important.
Plans and prices
From SevenRooms's own pricing page, checked 9 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Growth | Priced on request | — |
| Premium | Priced on request | — |
| Starter | Priced on request | CRM & Guest Profiles · Branded Reservations & Waitlist Management · DoorDash & Deliveroo marketplace access · Table Management · Reputation Management · Basic Marketing Automations |
The facts
Each one read from SevenRooms's own pages, with the date it was checked.
What it does
- Booking channels
- Booking channels include Google, Facebook, Instagram, TikTok, and third-party reservation partners.checked 9 Oct 2026
- Guest management
- SevenRooms offers CRM and guest profiles, including customizable guest and reservation tags.checked 9 Oct 2026
- Integrations
- SevenRooms says it offers more than 100 integrations and a flexible API across restaurant systems and hospitality tools.checked 9 Oct 2026
- Marketing
- Its marketing tools include personalized automated communications, email marketing, reputation management, and guest feedback surveys.checked 9 Oct 2026
- Pricing
- The pricing page lists Starter, Growth, and Premium packages and directs visitors to get a quote; it does not display package prices.checked 9 Oct 2026
- Product
- SevenRooms describes its platform as hospitality technology built around guest data to help restaurants grow and personalize guest experiences.checked 9 Oct 2026
- Reservations and waitlists
- The platform supports online reservations, virtual waitlists, walk-ins, and real-time SMS updates for waiting guests.checked 9 Oct 2026
- Security and compliance
- Its Trust Portal lists CCPA, GDPR, PCI DSS, and SOC 2 among its compliance topics and provides access to security documentation by request.checked 9 Oct 2026
- Support
- SevenRooms lists support by phone at 877-777-0907, option 1, and by email at [email protected].checked 9 Oct 2026
- Table operations
- Its front-of-house tools include table management and an auto-seating algorithm.checked 9 Oct 2026
- Training
- SevenRooms offers instructional videos, guides, live webinars, and user acceptance tests, with webinars hosted by Customer Success Managers.checked 9 Oct 2026
- Who it serves
- The company names restaurants, hotels, membership clubs, nightclubs, sports and entertainment venues, breweries, and wineries among the businesses it serves.checked 9 Oct 2026
The company
- Founded
- 2011checked 28 Sep 2026
- Headquarters
- New York, New York, United Stateschecked 28 Sep 2026
Money
- Free plan
- Nochecked 21 Sep 2026
Alternatives to SevenRooms
- 1
Little Hotelier
AndroidiOSWebAPI7.8 - 2
Bookwhen
Free planWebAPI7.6From $160 a year - 3
SimplyBook.me
Free planAndroidiOSWeb7.6Free plan - 4
Skedda
AndroidiOSWebAPI7.4From $99 a month - 5
Tablein
AndroidiOSWeb7.0From €67 a month - 6
WebRezPro Booking Engine
AndroidiOSWebAPI6.9