ServiceWhale
ServiceWhale connects homeowners with local contractors through online directories and custom project quoting.
What ServiceWhale is
ServiceWhale connects homeowners with local contractors through online directories and custom project quoting. Homeowners submit project details and receive estimates covering labor and materials, then can use live messaging, online booking, or appointment time requests. Contractors can appear in branded enterprise directories, offer custom quotes, and choose upfront, estimated, or no-pricing options for services, products, and installation scenarios. The quoting platform can be added to contractor websites and social media pages. An integrated sales CRM manages presale activity for ServiceWhale leads and can transfer data to other systems. Enterprise solutions are designed to turn website traffic into contractor leads and orders while providing interaction insights. Customized deployments can integrate with a customer’s digital ecosystem. The platform is web and mobile friendly. An omnichannel AI bot for chat, SMS, and voice is listed as coming soon. ServiceWhale offers a free plan, and contractors can generate quotes through the platform completely for free.
Good
- Quotes include labor and materials
- Supports messaging, booking, and time requests
- Contractors can embed quoting on websites
- CRM transfers lead data to other systems
- Free plan available
Watch out
- AI bot is not available yet
- No lead scoring
- No lead routing
- No lead enrichment
Who it suits
ServiceWhale suits homeowners seeking contractor estimates and communication, as well as contractors seeking directory profiles and online quoting. Its enterprise offering targets businesses serving named industries such as retail and home warranty.
Verdict
ServiceWhale combines contractor discovery, quoting, communication, and scheduling for homeowners and businesses. Its enterprise features are broader than its currently listed AI capability.
The facts
Each one read from ServiceWhale's own pages, with the date it was checked.
What it does
- AI feature status
- An omnichannel AI bot for chat, SMS, and voice is listed as coming soon; the page says it can collect details, recommend products, schedule appointments, and generate quotes.checked 8 Oct 2026
- Booking
- Customers can start a quote online, book a project, or submit preferred times for an in-person appointment.checked 8 Oct 2026
- Contractor profiles
- Contractors can have profiles hosted on enterprise websites where customers can request jobs and custom quotes.checked 7 Oct 2026
- Contractor use
- Contractors can get profiles in enterprise directories and use online quoting to reach customers through those directories, their websites, and social media pages.checked 8 Oct 2026
- CRM
- Its integrated sales CRM manages ServiceWhale leads before sale and can transfer data to other systems.checked 8 Oct 2026
- Enterprise offering
- Its enterprise directory is designed to convert website traffic into qualified contractor leads and orders and provide data insights into customer and contractor interactions.checked 7 Oct 2026
- Enterprise use
- The enterprise solution provides branded contractor directories intended to convert website traffic into leads and orders.checked 8 Oct 2026
- Industries
- The enterprise page names manufacturing, distribution and wholesale, franchises, retail, and home warranty as industries it serves.checked 8 Oct 2026
- Integrations
- The enterprise page says ServiceWhale can be customized to integrate with a partner's digital ecosystem and that CRM data can be transferred to other systems; it names no specific integration products.checked 8 Oct 2026
- Messaging
- Customers and contractors can use live messaging to answer questions and finalize project requirements.checked 8 Oct 2026
- Messaging and scheduling
- The platform supports live messaging, online booking, and appointment time-slot requests.checked 7 Oct 2026
- Mobile access
- ServiceWhale says its platform is web and mobile friendly and can be used on computers, tablets, and smartphones.checked 8 Oct 2026
- Online quotes
- Homeowners can submit project details and receive tailored estimates that include labor and materials.checked 7 Oct 2026
- Pricing choices
- Contractors can choose upfront, estimated, or no-pricing options for individual services, products, and installation scenarios.checked 7 Oct 2026
- Product
- ServiceWhale connects homeowners with local contractors through online directories and custom project quoting.checked 8 Oct 2026
- Quotes
- The platform supports project quotes that include products and labor, with up-front, estimated, or no-pricing options by service scenario.checked 8 Oct 2026
- Security
- The official pages opened describe directories of licensed and vetted contractors but do not state a software security certification or compliance standard.checked 8 Oct 2026
- Support
- The site lists a request-a-demo option and phone number 800-403-8686.checked 8 Oct 2026
- Website widgets
- Contractors can add ServiceWhale’s quoting platform to their own websites and social media pages.checked 7 Oct 2026
- What it does
- ServiceWhale connects homeowners with local contractors through online home improvement directories and custom project quoting.checked 7 Oct 2026
The company
- Company
- The maker identifies itself as ServiceWhale Inc. and states that its quoting technology is patent-pending.checked 7 Oct 2026
Money
- Homeowner cost
- The About page says contractors can preload service prices and generate quotes through ServiceWhale completely for free.checked 8 Oct 2026
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