ServiceNow Security Incident Response

What ServiceNow Security Incident Response is

ServiceNow Security Incident Response is cloud-deployed web software for managing security incidents. Its listed capabilities include case management, playbook automation, alert enrichment, and threat intelligence actions. The Foundation plan includes Correlation Insights, Incident Summarization, Post-Incident Analysis, Resolution Notes Generation, and Wrap-Up Agents. Advanced includes Foundation capabilities and adds Quality Assessments, Human-Supervised Incident Resolution, Automated Phishing Containment, External Security Vendor Orchestration, and Dynamic Playbook Adaptation. Prime includes the Advanced features, plus a Security Operations Center AI Specialist and Autonomous Incident Resolution. The tier structure moves from incident analysis and documentation in Foundation to additional response capabilities in the higher plans. ServiceNow was founded in 2004 and is headquartered in Santa Clara, California. The product is paid, and pricing is available by custom quote; no plan prices are listed. It runs on the web and uses a cloud deployment model.