ServiceNow Discovery

What ServiceNow Discovery is

ServiceNow Discovery is web software for identifying IT assets across hardware, software, cloud, and network environments. It supports hardware discovery, software discovery, cloud discovery, network asset discovery, and agentless discovery. The deployment model is hybrid, so it is intended for environments that combine deployment approaches. ServiceNow offers the product on a paid basis with no free plan, and pricing is available on request. ITOM Advanced includes Discovery, Service Mapping, and Certificate Inventory and Management. ITOM Prime includes those ITOM Advanced capabilities, including Discovery, and adds Event Management and Service Observability. Both plans use custom quotes rather than published prices. ServiceNow was founded in 2004 and is headquartered in Santa Clara, California, USA. The web platform’s coverage of infrastructure types makes it suitable for organizations seeking a consolidated view of varied IT assets.