Sertifi
Sertifi provides hospitality-focused electronic signatures, payment collection, and digital authorization tools through the web and an API.
What Sertifi is
Sertifi provides hospitality-focused electronic signatures, payment collection, and digital authorization tools through the web and an API. Businesses can send contracts, banquet event orders, and other paperwork for signature, request payments with signatures, and track requests with automated reminders. Payment support includes card-not-present deposits and final payments, scheduled deposits, and ACH through SertifiPay or an integrated gateway. Authorization forms capture card details with instant verification and Kount fraud scoring. Signed documents remain in the portal for one year, while the PDF emailed at signing remains available indefinitely. Integrations include hospitality systems, Salesforce, Authorize.net, Stripe, and payment processors. Sertifi lists encrypted storage, audit trails, PCI Level 1 validation, SOC 1 and SOC 2 Type 2, HIPAA compliance, and a 99.9% uptime SLA. A free travel-company authorization plan is listed as free; other plans have pricing on request.
Good
- Hospitality-focused signatures and payments
- Supports ACH and scheduled deposits
- Digital authorizations include fraud scoring
- API and listed integrations
- Audit trails and document templates
Watch out
- Most plan pricing requires a request
- Portal documents remain one year
- Card verification codes are not stored
Who it suits
Sertifi suits hospitality, travel, event, and venue businesses handling signatures, payments, and card authorizations. Its API and integrations also fit organizations connecting these workflows to existing systems.
Verdict
Sertifi combines hospitality paperwork, payment collection, and authorization workflows with API access and extensive integrations. Buyers should review plan-specific pricing and the portal’s one-year document-retention period.
Plans and prices
From Sertifi's own pricing page, checked 11 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Free Travel Company Authorizations | Free | Receive credit and virtual card details captured by a travel or payment company |
| Event & Venue — Essentials | Priced on request | SertifiPay · choose e-signatures or authorizations |
| Event & Venue — Premium | Priced on request | SertifiPay · e-signatures · authorizations |
| Hotel & Lodging — Build-your-own package | Priced on request | Customized package; existing brand or management company package may be available |
| Hotel & Lodging — Essentials | Priced on request | Choose Front Office package (hotel and travel company authorizations) or Back Office package (e-signatures and payments) |
| Hotel & Lodging — Premium | Priced on request | E-signatures · payments · direct and travel company authorizations |
| Travel Advisor — Build-your-own package | Priced on request | Customized package |
| Travel Advisor — Essentials | Priced on request | SertifiPay · choose e-signatures or authorizations |
| Event & Venue — Build-your-own package | Priced on request | Customized package |
| Travel Advisor — Premium | Priced on request | SertifiPay · e-signatures · authorizations |
The facts
Each one read from Sertifi's own pages, with the date it was checked.
What it does
- Authorizations
- Digital authorization forms capture card information and include instant card verification and fraud scoring powered by Kount.checked 11 Oct 2026
- Availability
- The security page states a 99.9% SLA uptime guarantee and says systems are monitored 24 hours a day, 365 days a year.checked 11 Oct 2026
- Document retention
- Signed documents remain in the Sertifi portal for one year, while the PDF emailed at signing is available indefinitely.checked 11 Oct 2026
- Electronic signature law
- Sertifi says its electronic signatures are legally binding under laws including the U.S. ESIGN Act and UETA and the EU eIDAS regulation.checked 11 Oct 2026
- E-signatures
- Users can send contracts, BEOs, and other paperwork for electronic signature, request payments with signatures, and track requests with automated reminders.checked 11 Oct 2026
- Integrations
- Listed integrations include Amadeus Delphi.fdc, Infor HMS and Sales & Catering, Oracle OPERA Cloud, Salesforce, Authorize.net, Stripe, and several payment processors.checked 11 Oct 2026
- Payment data limit
- Sertifi says PCI DSS rules prevent it from storing card verification codes such as CVVs, which it transmits but does not store.checked 11 Oct 2026
- Payments
- Sertifi supports card-not-present event deposits and final payments, scheduled deposits, and ACH payments through SertifiPay or an integrated third-party gateway.checked 11 Oct 2026
- Product
- Sertifi offers hospitality-focused e-signature, payment, and authorization solutions to help businesses contract and close business.checked 11 Oct 2026
- Security
- Sertifi lists TLS 1.2, encrypted document storage, audit trails, PCI Level 1 validation, SOC 1 Type 2 and SOC 2 Type 2 compliance, and HIPAA compliance.checked 11 Oct 2026
- Support
- The support center provides documentation for signatures and payments, digital authorizations, integrations, the Sertifi API, and customer support contact.checked 11 Oct 2026
- Users
- The company says more than 20,000 hospitality locations across 150+ countries use Sertifi.checked 11 Oct 2026
The company
- Company
- Sertifi says it has been acquired by Flywire, a global payments enablement and software company.checked 11 Oct 2026
- Founded
- 2008checked 28 Sep 2026
- Headquarters
- Chicago, Illinois, United Stateschecked 28 Sep 2026
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