SepticTrack
SepticTrack is a web platform for septic service reporting, cleaning and inspection workflows for councils, service agents and plumbing businesses.
What SepticTrack is
SepticTrack is a web platform for septic service reporting, cleaning and inspection workflows for councils, service agents and plumbing businesses. Users schedule services, pump-outs, repairs and inspections, then record service data, photographs and technician notes onsite from any internet-connected device. GPS mapping marks assets for later work. The platform produces daily job and asset reports, sends reports to customers, councils and administration teams, and exports Excel, PDF and CSV files. Photos, supporting site records, historical records and images can be stored. Access logs, user interaction history and data backup support operational records. Separate service-agent and administrator portals are provided, with online help desk support for software questions and issues. Platform Subscription costs $150 a month for core workflow and reporting access. Council Portal access is by agreement, while Service Reporting is usage based for submitted jobs and activity.
Good
- Schedules services and inspections
- Works from internet-connected devices
- GPS asset mapping included
- Exports Excel, PDF and CSV
- Separate agent and administrator portals
Watch out
- No free plan
- Core subscription costs $150 a month
- Council Portal pricing requires agreement
- Service Reporting is usage based
Who it suits
It suits councils, septic service agents and plumbing businesses coordinating field work and reporting. It is also relevant to teams needing GPS asset records, exported reports and stored service history.
Verdict
SepticTrack combines field scheduling, asset mapping, records, reporting and portals for septic operations. Its paid subscription covers core workflows, while council and per-service options use separate pricing arrangements.
Plans and prices
From SepticTrack's own pricing page, checked 7 Oct 2001.
| Plan | Price | What it gives you |
|---|---|---|
| Platform Subscription | $150 a month | Core access for managing service workflows and reporting · From $150/month |
| Council Portal | Priced on request | Configured access and reporting for council or LGA requirements · By agreement |
| Service Reporting | Priced on request | Per-service reporting options for submitted jobs and activity · Usage based |
The facts
Each one read from SepticTrack's own pages, with the date it was checked.
What it does
- Access roles
- The site provides separate service agent and administrator portals.checked 7 Oct 2001
- Field workflow
- Users can schedule services, pump-outs, repairs and inspections, then capture service data, images and technician notes onsite.checked 7 Oct 2001
- Images and history
- Users can upload photos and supporting site records, with historical record and image storage.checked 7 Oct 2001
- Logs and backup
- The site describes access logs and user interaction history, along with data backup support for operational records.checked 7 Oct 2001
- Pricing model
- Pricing can be configured for contractor funded, council funded or hybrid reporting models.checked 7 Oct 2001
- Purpose
- SepticTrack streamlines septic service reporting, cleaning and inspection workflows for councils, service agents and plumbing businesses.checked 7 Oct 2001
- Reports and exports
- The platform supports daily job and asset reports, sends reports to customers, councils and administration teams, and exports Excel, PDF and CSV files.checked 7 Oct 2001
- Support
- The platform lists online help desk support for software questions and issues.checked 7 Oct 2001
Where it runs
- Device access
- The site says field data can be recorded from any internet connected device.checked 7 Oct 2001
- GPS mapping
- Asset marking uses GPS mapping to help locate assets for future work.checked 7 Oct 2001
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