Second Nature
Second Nature combines Resident Onboarding with a Resident Benefits Package for property managers serving residents and investors.
What Second Nature is
Second Nature combines Resident Onboarding with a Resident Benefits Package for property managers serving residents and investors. Its mobile-first onboarding replaces static PDFs with a guided process for lease responsibilities, benefits, and move-in tasks. Residents can review lease terms, sign electronically, enroll in benefits, and follow tasks with automated reminders. Maestro personalizes onboarding and benefits by property type, location, or resident profile, then automates reminders and communications. It connects to a property accounting system through an API, with custom fields, GL codes, and other data points mapped during setup. The benefits package offers seven options: renters insurance, credit building, filter delivery, pest control, resident rewards, move-in concierge, and identity protection. The insurance program tracks resident coverage, with listed coverage up to $300k. Residents receive passcodes by email and text, and the onboarding page says no new portal or login is required. Pricing is on request; the listed package is $20 a month, while resident costs may be between $20 and $80/mo.
Good
- Mobile-first guided onboarding
- Electronic lease signing and reminders
- Seven selectable resident benefits
- Accounting-system API integration
- Managed renters-insurance tracking
Watch out
- No free plan
- Pricing is on request
- Resident costs can reach $80/mo
- Final pricing depends on property manager discretion
Who it suits
It suits property managers who want guided resident onboarding and managed benefits across Android, iOS, web, or API access. Residents and investors are also served by the platform.
Verdict
Second Nature links resident onboarding with a managed benefits package and accounting integration. Property managers should review the variable resident pricing and package terms before adopting it.
Plans and prices
From Second Nature's own pricing page, checked 4 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Resident Benefits Package | $20 a month | Custom package · seven selectable benefits · success-based invoicing after resident payment · $500 refundable deposit · Residents can expect to pay between $20 and $80/mo; final price depends on benefits included, market, and property manager discretion. |
The facts
Each one read from Second Nature's own pages, with the date it was checked.
What it does
- Access
- Residents receive a login passcode via email and text, and the onboarding page says no new portals or logins are required.checked 4 Oct 2026
- Audience
- The platform is designed for property managers and serves residents, property managers, and investors.checked 4 Oct 2026
- Included benefits
- The RBP offers seven benefits: renters insurance, credit building, filter delivery, pest control, resident rewards, move-in concierge, and identity protection.checked 4 Oct 2026
- Integrations
- Maestro connects to a property accounting system via API, with Second Nature mapping custom fields, GL codes, and other data points during setup.checked 4 Oct 2026
- Maestro
- Maestro personalizes onboarding and resident benefits by property type, location, or resident profile, and automates reminders and communications.checked 4 Oct 2026
- Notable pricing condition
- The company says it charges for services after the property manager receives payment from the resident for the benefits.checked 4 Oct 2026
- Onboarding
- Resident Onboarding replaces static PDFs with a mobile-first guided process covering lease responsibilities, benefits, and move-in tasks.checked 4 Oct 2026
- Product
- Second Nature combines Resident Onboarding with a Resident Benefits Package to help property managers deliver personalized resident experiences.checked 4 Oct 2026
- Resident onboarding features
- Residents can review lease terms, sign electronically, enroll in benefits, and follow move-in tasks with automated reminders.checked 4 Oct 2026
- Security and insurance
- The Renters Insurance Program automatically tracks resident coverage, and the listed coverage includes up to $300k.checked 4 Oct 2026
- Support
- The RBP is described as a fully managed program with hands-on support from Second Nature.checked 4 Oct 2026
The company
- Company
- Second Nature Brands, Inc. is a Delaware corporation headquartered in Raleigh, North Carolina.checked 4 Oct 2026
