Samta
The facts below are what the maker publishes about Samta, checked and dated. Our editors have not written about it yet.
Plans and prices
From Samta's own pricing page, checked 11 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Basic | 149 IDR a month | 1–15 kamar · up to 5 users · channel manager available as add-on · Mulai dari Rp 149rb/bulan; harga disesuaikan dengan kebutuhan |
| Professional | 749 IDR a month | 16–50 kamar · up to 15 users · channel manager available as add-on · Mulai dari Rp 749rb/bulan; harga disesuaikan dengan kebutuhan |
| Enterprise | Priced on request | 50+ kamar · unlimited users · Harga Custom Quote; harga disesuaikan dengan kebutuhan |
The facts
Each one read from Samta's own pages, with the date it was checked.
What it does
- AI assistant
- The AI chatbot handles bookings, guest questions, and payment processes and is described as available through WhatsApp, websites, and Facebook.checked 11 Oct 2026
- Analytics
- AI revenue insights include occupancy, ADR, and RevPAR calculations, demand forecasts, revenue forecasts, and dynamic pricing recommendations.checked 11 Oct 2026
- Booking engine
- The booking engine integrates with a property website and lists Midtrans, Xendit, and DOKU as payment gateway integrations.checked 11 Oct 2026
- Channel manager
- The channel manager syncs rates and room availability with online travel agents and supports multiple properties and channels.checked 11 Oct 2026
- Data handling
- The privacy policy says Samta does not sell personal or location data and identifies AWS or Google Cloud as hosting providers.checked 11 Oct 2026
- Integrations
- The site names Booking.com, Agoda, Traveloka, Tiket.com, Airbnb, Expedia, Trip.com, and Pegipegi among its OTA connections.checked 11 Oct 2026
- Intended customers
- The listed plans target small lodging properties such as homestays and guest houses, mid-sized hotels and resorts, and larger hotel chains or property groups.checked 11 Oct 2026
- Other modules
- The platform also offers POS, HRIS, accounting, and SamtaGPT business intelligence features.checked 11 Oct 2026
- PMS
- The PMS supports reservations, check-in and check-out, housekeeping, real-time room and guest management, and operational and financial reports.checked 11 Oct 2026
- Product
- Samta is a cloud-based, all-in-one hotel and property management platform combining PMS, channel management, booking engine, and other operations tools.checked 11 Oct 2026
- Security
- Samta's privacy policy says data is encrypted in transit and at rest, protected by firewalls, and monitored for security 24/7.checked 11 Oct 2026
- Support
- Basic includes email support, while Professional lists phone and email support and priority support; Enterprise lists priority 24/7 support.checked 11 Oct 2026
Where it runs
- Android app
- The privacy policy describes Samta Staff as an Android app that can access location for employee attendance and work-location monitoring.checked 11 Oct 2026
The company
- Headquarters
- Medan, North Sumatra, Indonesiachecked 28 Sep 2026
Alternatives to Samta
- 1
Docyt
Free planAndroidiOSWebAPI8.1Free plan - 2
QuickBooks Time
AndroidiOSWebAPI7.8From $20 a month - 3
Exceed HMS
AndroidiOSWebAPI7.7 - 4
Hotelary.ai
Free planWebAPI7.3Free plan - 5
Xero Expenses
AndroidiOSWeb7.2From $5.40 a month - 6
Acumatica Cloud ERP
AndroidiOSWebAPI6.6