Sadakom
Sadakom is an online reputation management platform for local businesses, with tools tailored to salons and spas.
What Sadakom is
Sadakom is an online reputation management platform for local businesses, with tools tailored to salons and spas. After an appointment, it can send review requests by SMS or email in Arabic or English, with messaging that can include Gulf dialect phrasing. Google reviews and private feedback appear in one inbox, where businesses can reply to Google reviews and receive alerts. Suggested AI replies can be sent directly or personalized. A salon dashboard shows ratings and trends by stylist and branch in real time. Sadakom syncs with Google Business Profile and supports customer-list imports, API connections, and webhooks. Customer contact details, feedback, and analytics are encrypted in transit and at rest, while primary hosting is in Saudi Arabia. The service supports one location on Starter, with higher limits on Pro and Agency.
Good
- Automated SMS or email review requests
- Arabic, English, and Gulf dialect messaging
- Unified inbox for Google and private feedback
- Stylist and branch rating trends
- API and webhook integrations
Watch out
- No free plan
- Starter is limited to one location and user
- No signed Data Processing Agreement currently
- Paid payments are generally non-refundable
Who it suits
Sadakom suits salons, spas, and other local businesses seeking automated review requests and Google review management. It is especially relevant to businesses serving Arabic- and English-speaking customers across the GCC.
Verdict
Sadakom combines review collection, inbox management, AI reply suggestions, and salon analytics. Its location and user limits, plus the lack of a signed Data Processing Agreement, should be reviewed before choosing a plan.
Plans and prices
From Sadakom's own pricing page, checked 2 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Starter | 199 SAR a month | 1 location · 1 user · 100 monthly requests · 200 AI replies/month · 100 bundled message credits · SAR 199 SAR/mo |
| Pro | 399 SAR a month | 3 locations · 3 users · 500 monthly requests · 1,000 AI replies/month · 500 bundled message credits · SAR 399 SAR/mo |
| Agency | 999 SAR a month | Up to 10 locations · unlimited users · 2,000 monthly requests · 3,000 AI replies/month · 2,000 bundled message credits · SAR 999 SAR/mo |
| Enterprise | Priced on request | Custom locations, users & limits · custom pricing and feature set · Custom |
The facts
Each one read from Sadakom's own pages, with the date it was checked.
What it does
- AI replies
- Sadakom suggests on-brand replies to new reviews, and the salon page says users can send or personalize them.checked 2 Oct 2026
- Data handling limit
- Sadakom says it does not currently offer a signed Data Processing Agreement.checked 2 Oct 2026
- Data residency
- Sadakom says its primary hosting is in Saudi Arabia and that it serves customers across the GCC.checked 2 Oct 2026
- Integrations
- Sadakom syncs with Google Business Profile and supports customer-list imports plus API and webhook integrations.checked 2 Oct 2026
- Languages
- Review requests can be sent in Arabic or English, and salon messaging can be customized to include Gulf dialect phrasing.checked 2 Oct 2026
- Location limit
- 1checked 21 Sep 2026
- Product
- Sadakom is an online reputation management platform for local businesses that automates review requests and helps manage Google reviews.checked 2 Oct 2026
- Review management
- Google reviews and private feedback appear in one inbox, where businesses can reply to Google reviews and receive alerts.checked 2 Oct 2026
- Review sources
- Google Business Profile / Google Reviewschecked 21 Sep 2026
- Salon workflow
- For salons and spas, Sadakom automatically sends review requests after appointments by SMS or email.checked 2 Oct 2026
- Security
- Sadakom says customer contact details, feedback, and analytics are encrypted in transit and at rest.checked 2 Oct 2026
- Stylist analytics
- The salon dashboard tracks ratings and trends by stylist and branch in real time.checked 2 Oct 2026
- Support
- Support is available by email on every plan, with priority chat on Pro and Agency; the help center says replies arrive within one business day.checked 2 Oct 2026
The company
- Company
- Sadakom identifies Mohammad Aldarwish as its founder and CEO and says it operates in Saudi Arabia, the UAE, Kuwait, Qatar, Bahrain, and Oman.checked 2 Oct 2026
Money
- Free plan
- Nochecked 21 Sep 2026
- Trial and billing
- All plans include a 14-day free trial with no credit card required, and paid payments are non-refundable except where required by law.checked 2 Oct 2026
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