RouterJet
RouterJet is a web service that routes new leads from Pipedrive and Close to sales representatives.
What RouterJet is
RouterJet is a web service that routes new leads from Pipedrive and Close to sales representatives. Teams can distribute leads in round-robin rotation or create rules using attributes such as location or price. Work-hour schedules exclude unavailable representatives, and unclaimed leads can be reassigned after a configured delay. RouterJet says assignments are processed in real time and take under 10 seconds. Notifications may use email, SMS, WhatsApp, Telegram, or Slack, depending on the CRM and plan. Analytics track follow-up response times and leads arriving while the team is offline. Users can sign in with their CRM and create a rule without webhooks or API keys. Billing counts agents who actively receive leads, not total CRM users. The Starter plan costs $10 a month per agent with a 30.00 USD monthly minimum; Business costs $20 a month per agent with a 60.00 USD minimum. A 14-day trial is available, but there is no free plan.
Good
- Routes leads from Pipedrive and Close
- Supports round-robin and attribute-based rules
- Reassigns unclaimed leads automatically
- Processes assignments in under 10 seconds
- Tracks response-time analytics
Watch out
- No free plan
- Starter has a 30.00 USD monthly minimum
- Business has a 60.00 USD monthly minimum
- Notification options vary by CRM and plan
Who it suits
RouterJet suits sales teams using Pipedrive or Close that need automated lead assignment and escalation. It is useful for teams coordinating schedules, territories, notifications, and response tracking.
Verdict
RouterJet focuses on fast, rule-based lead distribution with scheduling, alerts, and escalation. Its per-agent pricing and CRM-specific notification availability should be checked against the team’s setup.
Plans and prices
From RouterJet's own pricing page, checked 30 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Starter | $10 a month | Round Robin Lead Assignment · Email, SMS, Slack or Telegram alerts · Escalation after 30+ minutes · Agent Scheduling · Monthly Reports · $10/agent each month; $30/month minimum |
| Business | $20 a month | All Starter features · WhatsApp alerts · Escalation after 1+ minutes · Weighted Assignment · Daily, Weekly or Monthly Reports · Unlimited Rules · Nested condition groups · $20/agent each month; $60/month minimum |
The facts
Each one read from RouterJet's own pages, with the date it was checked.
What it does
- Analytics
- Lead distribution analytics track follow-up response times and leads arriving while the sales team is offline.checked 30 Sep 2026
- Assignment speed
- RouterJet says it processes leads in real time and assigns them in under 10 seconds.checked 30 Sep 2026
- Data handling
- The DPA says RouterJet stores CRM record names, identifiers, titles, and links needed for routing, while other CRM field values are evaluated against rules but not stored.checked 30 Sep 2026
- Escalation
- If a representative does not claim a lead within the set time, RouterJet can move it to another available representative; the FAQ says the time can be as low as one minute.checked 30 Sep 2026
- Notifications
- Available notification channels listed are email, SMS, WhatsApp, Telegram, and Slack, with channels depending on CRM and plan.checked 30 Sep 2026
- Provider
- The DPA identifies the provider as Kenton Hirowatari, doing business as Hirowatari Consulting.checked 30 Sep 2026
- Purpose
- RouterJet automatically routes new CRM leads to sales representatives to support faster follow-up.checked 30 Sep 2026
- Round robin
- Round-robin assignment distributes incoming leads among available representatives in rotation.checked 30 Sep 2026
- Routing rules
- Custom rules can route leads based on attributes such as location or price.checked 30 Sep 2026
- Scheduling
- Teams can set representative work hours and exclude unavailable representatives from automatic assignment.checked 30 Sep 2026
- Security
- The DPA states traffic is served over TLS, subprocessor connections use HTTPS, and the production database and backups are encrypted at rest by the hosting provider.checked 30 Sep 2026
- Setup
- The site says users can sign in with their CRM and create a rule without webhooks or API keys.checked 30 Sep 2026
- Supported CRMs
- RouterJet works with Pipedrive and Close.checked 30 Sep 2026
Money
- Billing limit
- Billing is based on agents who actively receive leads rather than total CRM users.checked 30 Sep 2026
The company
- Headquarters
- Abbotsford, British Columbia, Canadachecked 28 Sep 2026
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