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RiffRoff

RiffRoff runs Shopify referral programs that reward advocates with store credit for eligible referrals and offer friends an incentive on a first order.

Place
#14 of 41
Score
6.5
RiffRoff's website

What RiffRoff is

RiffRoff runs Shopify referral programs that reward advocates with store credit for eligible referrals and offer friends an incentive on a first order. Advocates share short, store-branded links from their account or after checkout. Eligible friends receive private, expiring, single-use offers, while advocates become eligible for Shopify store credit after the paid order clears the merchant's configured hold period. Merchants can set discounts, rewards, minimum orders, expiry, hold periods, and review thresholds. At checkout, RiffRoff checks eligibility, blocks self-referrals and duplicate identities, and can pause uncertain activity for merchant review. Refunds and cancellations reverse pending or unearned rewards. The app works with Shopify Checkout and Customer accounts; merchants add Share & Earn and Refer a Friend blocks through Shopify's checkout and accounts editor. It is aimed at independent Shopify merchants. The Simple plan costs nothing plus a 12% success fee on eligible referral revenue, applied only to the first paid order. Plus costs $14 a month and has no success fee. Both plans include all referral features, and the maker says neither has a trial countdown.

Good

  • Advocates receive Shopify store credit for eligible referrals.
  • Merchants can configure discounts, rewards, and hold periods.
  • Self-referrals and duplicate identities are blocked.
  • Refunds and cancellations reverse pending or unearned rewards.
  • Both plans include all referral features.

Watch out

  • Simple adds a 12% success fee on eligible referral revenue.
  • Plus costs $14 a month.
  • Rewards become eligible only after the configured hold period.
  • The app accesses customer and order data.

Who it suits

RiffRoff suits independent Shopify merchants who want to run referral rewards using store credit. Merchants can configure offer terms and review uncertain referral activity.

Verdict

RiffRoff gives Shopify merchants configurable referral offers and store-credit rewards, with checkout eligibility checks and reversal handling. Simple has no monthly charge but adds a 12% success fee on eligible referral revenue; Plus costs $14 a month without that fee.

Plans and prices

From RiffRoff's own pricing page, checked 10 Oct 2001.

All about pricing
PlanPriceWhat it gives you
SimpleFree12% of eligible referral revenue · Fee applies to the first paid order only · No fee when advocates spend rewards · All referral features included · Every 30 days; plus a 12% success fee on eligible referral revenue
Plus$14 a monthNo success fee on referral revenue · All referral features included · Every 30 days

The facts

Each one read from RiffRoff's own pages, with the date it was checked.

What it does

Audience
The maker describes RiffRoff as a referral rewards product for independent Shopify merchants.checked 10 Oct 2001
Data access
The Shopify listing says the app accesses customer name and email, device and activity data, recent order history, discounts, store credit, and online store data.checked 10 Oct 2001
Fraud safeguards
RiffRoff checks eligibility at checkout, blocks self-referrals and duplicate identities, and can pause uncertain activity for merchant review.checked 10 Oct 2001
Friend offers
Eligible friends receive private, expiring, single-use offers for a first order.checked 10 Oct 2001
Merchant controls
Merchants can configure discounts, rewards, minimum orders, expiry, hold periods, and review thresholds.checked 10 Oct 2001
Purpose
RiffRoff runs Shopify referral programs that turn customer referrals into verified first orders and reward advocates with store credit.checked 10 Oct 2001
Referral links
Advocates receive short, store-branded links to share from their account or after checkout.checked 10 Oct 2001
Refund handling
Refunds and cancellations reverse pending or unearned rewards.checked 10 Oct 2001
Reward timing
Advocates become eligible for Shopify store credit after the paid order clears the merchant’s configured hold period.checked 10 Oct 2001
Setup
Merchants add Share & Earn and Refer a Friend blocks through Shopify’s checkout and accounts editor.checked 10 Oct 2001
Shopify integrations
The app works with Shopify Checkout and Customer accounts.checked 10 Oct 2001
Support
Merchants can contact [email protected] and are asked to include their store domain and, when relevant, the order ID.checked 10 Oct 2001

Money

Trial
The maker’s support FAQ says both plans include the complete app and there is no trial countdown.checked 10 Oct 2001

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