RetentionX

What RetentionX is

RetentionX combines customer intelligence, identity resolution, automation, and marketing attribution for e-commerce growth. Its analytics include KPI dashboards, cohort and lifetime value analysis, product analytics, and segmentation. RX Identity connects customer touchpoints across devices and sessions into a single customer profile. Data collection options include a first-party pixel, server-side tracking, and conversion APIs. Automations cover audiences, site merchandising, and email and SMS flows; Growth also includes AI predictive modeling for churn risk, product recommendations, and outcomes. Listed integrations include Shopify, BigCommerce, Google Ads, Meta Ads, TikTok, Klaviyo, Slack, Zendesk, and Claude. Other e-commerce platforms can use scheduled data imports. RetentionX says RX Identity supports GDPR and CCPA, respects consent, uses granular data controls, and anonymizes signals when consent is absent. Every customer receives expert onboarding and access to video and article resources, while Growth includes a dedicated Customer Success Manager. Starter costs $49 a month, Core $149 a month, and Growth $249 a month. The company lists its headquarters in Milwaukee, Wisconsin, United States.