
Apteco
7.0#3 in customer segmentation softwareFrom £161 a monthAndroidiOSWebAPI
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| Fact | Apteco | RetentionX |
|---|---|---|
| Analytics | Features include interactive dashboards, RFM wizards, profiling, tables, cubes, pivots, and predictive modelling. | Its customer analytics include KPI dashboards, cohort analysis, LTV analysis, product analytics, and segmentation. |
| Audience | Apteco describes its platform as serving organisations across sectors including charities, finance, healthcare, retail, travel, and utilities. | The maker identifies e-commerce teams, marketers, and founders as primary users, alongside analysts. |
| Headquarters | Warwick, Warwickshire, United Kingdom | Milwaukee, Wisconsin, United States |
| Integrations | The platform describes upstream integrations with Salesforce Sales Cloud, Microsoft Dynamics 365, SQL databases, cloud data platforms, secure file transfers, and APIs. | Listed integrations include Shopify, BigCommerce, Google Ads, Meta Ads, TikTok, Klaviyo, Slack, Zendesk, and Claude. |
| Support | Apteco says it extended customer support to 24 hours, five days a week in 2024. | Every customer receives expert onboarding and access to a library of videos and articles; Growth includes a dedicated Customer Success Manager. |
Apteco suits organisations that need audience segmentation, analytics, and campaign management tied to connected data. Its listed sectors include charities, finance, healthcare, retail, travel, and utilities.
It suits e-commerce teams, marketers, founders, and analysts seeking customer analytics, identity resolution, and marketing automation. Shopify and BigCommerce users have listed storefront integrations; other platforms can send scheduled data imports.