RestaurantConnect
RestaurantConnect provides waiting-list software for restaurants managing walk-ins and reservations.
What RestaurantConnect is
RestaurantConnect provides waiting-list software for restaurants managing walk-ins and reservations. Its wait estimates use historical data and current trends to project waits and suggest tables expected to open soon; the system can also assign upcoming tables automatically. Hosts enter guest check-ins, while guests can receive SMS messages and remove themselves from the list if plans change. The system includes host-stand efficiency tools and a dedicated phone number rather than shared short codes. RestaurantConnect’s cloud applications can be used separately or as a complete front-of-house system, with customers paying for the modules they need. ResWidgets can accept and manage reservations from a restaurant website, Facebook page, or another web page. Guest mobile numbers can connect to EmailMarketer for mailing-list opt-ins and birthday and anniversary automation. The software supports Android, iOS, macOS, web, and Windows, and RestaurantConnect says it serves independent and chain restaurants. Premium costs $349 a month and includes unlimited users, text messaging, support and training, and PCI credit-card storage.
Good
- Wait estimates draw on historical data and current trends.
- Guests can leave the list by text.
- Tables coming up can be assigned automatically.
- Web widgets handle reservations from multiple page types.
- Premium includes unlimited users and text messaging.
Watch out
- No free plan or free trial is listed.
- Check-ins are entered by a host.
Who it suits
RestaurantConnect may suit independent or chain restaurants that need to manage walk-ins, reservations, and guest communication. Its modular cloud suite is also relevant to restaurants seeking front-of-house applications individually or together.
Verdict
RestaurantConnect combines wait-list management with guest texting, table assignment, and reservation tools. Consider the monthly cost and host-entered check-ins when deciding whether its workflow fits your restaurant.
Plans and prices
From RestaurantConnect's own pricing page, checked 7 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Premium | $349 a month | Unlimited users · No reservation fees · Unlimited text messaging · Support & training included · PCI credit card storage · Automated communications & alerts · $349 / mo |
| Accelerator | $849 a month | Everything in Premium · Operations analysis · Marketing plan & delivery · Guidance · $849 / mo * |
The facts
Each one read from RestaurantConnect's own pages, with the date it was checked.
What it does
- Capacity tools
- The waiting-list page describes host-stand efficiency features, SMS communication, and a dedicated phone number rather than shared short codes.checked 7 Oct 2026
- Guest communication
- The waiting-list system supports two-way texting and lets guests remove themselves from the list if their plans change.checked 7 Oct 2026
- Marketing connection
- The waiting-list software can connect guest mobile numbers to EmailMarketer and support mailing-list opt-ins and birthday and anniversary automation.checked 7 Oct 2026
- Modular suite
- RestaurantConnect says its cloud-based applications can be used as a complete front-of-house system or independently, and customers pay for the modules they need.checked 7 Oct 2026
- Purpose
- RestaurantConnect offers restaurant waiting-list software for managing walk-ins and reservations.checked 7 Oct 2026
- Security and compliance
- The maker’s homepage lists PCI compliance for credit-card storage and billing; its current pricing page also lists PCI credit-card storage.checked 7 Oct 2026
- Support and training
- The Premium plan lists support and training as included.checked 7 Oct 2026
- Table assignment
- The waiting-list page says the system can automatically assign tables that are coming up.checked 7 Oct 2026
- Wait estimates
- Its wait-quote technology uses historical data and current trends to calculate wait times and suggest upcoming tables.checked 7 Oct 2026
- Web integrations
- Its ResWidgets can accept and manage reservations from a restaurant website, Facebook page, or other web page.checked 7 Oct 2026
- Who it serves
- The maker says it works with independent and chain restaurants.checked 7 Oct 2026
The company
- Founded
- 2011checked 28 Sep 2026
Where it runs
- Supported devices
- The maker says RestaurantConnect can be installed or accessed on iPad, Android, Microsoft PC, Mac, and in a browser.checked 7 Oct 2026
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