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Replya

Replya helps businesses draft responses to Google reviews.

Place
#15 of 25
Score
6.4
Replya's website

What Replya is

Replya helps businesses draft responses to Google reviews. It connects with Google Business Profile, also known as Google Maps, and syncs reviews automatically. For each review, Replya suggests a response that a user can review, edit, and approve before posting; it does not automatically publish replies. Users can select tones such as professional, friendly, or apologetic. The free plan covers one location, 20 AI-generated responses each month, one tone, basic analytics, and manual copying. Pro costs $29 a month and supports up to six locations, unlimited generated responses, all response tones, a full analytics and insights dashboard, and direct posting to Google; it includes a 14-day free trial. Enterprise pricing is custom, with unlimited locations and responses, all tones, full analytics, automatic posting to Google, and weekly email summaries. Replya is designed for small and medium-sized businesses, including restaurants, salons, hotels, retail stores, healthcare practices, and automotive shops. The service says data is encrypted end-to-end and stored securely, and that it does not sell or share user information. Yelp, Facebook, and TripAdvisor support is described as coming soon.

Good

  • Automatically syncs Google Business Profile reviews
  • Users can edit and approve replies before posting
  • Free plan includes one location and 20 monthly responses
  • Pro includes analytics and direct posting to Google
  • Supports professional, friendly, and apologetic tones

Watch out

  • Free plan limits users to one response tone
  • Free plan requires copying replies manually
  • Pro is limited to six locations
  • Other review platforms are not yet supported

Who it suits

Replya may suit small and medium-sized businesses that want to prepare Google review responses, including restaurants, salons, hotels, retailers, healthcare practices, and automotive shops. Its approval workflow is for teams that want to review suggestions before posting.

Verdict

Replya offers a review-first workflow with user approval, plus tiered options for businesses with different location counts. Check the free plan’s monthly response and tone limits against your needs.

Plans and prices

From Replya's own pricing page, checked 8 Oct 2026.

All about pricing
PlanPriceWhat it gives you
Pro$29 a monthUp to 6 locations · Unlimited AI-generated responses · All response tones · Full analytics & insights dashboard · Post responses directly to Google · 14-day free trial included · $29 USD/mo
EnterprisePriced on requestUnlimited locations · Unlimited AI-generated responses · All response tones · Full analytics dashboard · Auto-post responses to Google · Weekly email report summaries · Custom
Free—1 location · 20 AI-generated responses per month · 1 response tone · Basic analytics · Copy responses manually · $0/month

The facts

Each one read from Replya's own pages, with the date it was checked.

What it does

Analytics
The Free plan includes basic analytics, while Pro includes a full analytics and insights dashboard.checked 8 Oct 2026
Audience
Replya says it is built for small and medium-sized businesses, including restaurants, salons, hotels, retail stores, healthcare practices, and automotive shops.checked 8 Oct 2026
Compliance
Replya says the platform is GDPR and CCPA compliant.checked 8 Oct 2026
Product
Replya is an AI-powered tool that helps businesses respond to Google reviews in seconds.checked 8 Oct 2026
Reply workflow
Replya generates suggested replies that users can review, edit, and approve before posting; it says it does not automatically publish responses.checked 8 Oct 2026
Response tones
Users can choose tones including professional, friendly, and apologetic, and edit AI-generated replies before approving them.checked 8 Oct 2026
Review sync
Replya integrates directly with Google Business Profile (Google Maps) and syncs reviews automatically.checked 8 Oct 2026
Security
Replya says data is encrypted end-to-end and stored securely, and that it does not share or sell user information.checked 8 Oct 2026
Support
Replya lists [email protected] as its contact email.checked 8 Oct 2026

Where it runs

Other platforms
The site says support for Yelp, Facebook, and TripAdvisor is coming soon.checked 8 Oct 2026

Money

Trial
The Pro plan includes a 14-day free trial.checked 8 Oct 2026

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