Cloutly
The facts below are what the maker publishes about Cloutly, checked and dated. Our editors have not written about it yet.
Plans and prices
From Cloutly's own pricing page, checked 14 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Starter | — | Google and Facebook reviews · 50 SMS credits/month · review widgets · QR codes · social auto-share · Billed monthly. Cancel before renewal; yearly billing is upfront with one month free. |
| Essentials | — | 100 SMS credits/month · 39 review sites · two-way SMS · video testimonials · Messenger and Instagram DMs · lead forms · Billed monthly. Cancel before renewal; yearly billing is upfront with one month free. |
| Growth | — | 200 SMS credits/month · competitor tracking · staff leaderboard · review analysis · Connected AI early access · listings management · AI search visibility · chatbots · remove branding · Billed monthly. Cancel before renewal; yearly billing is upfront with one month free. |
| Enterprise | Priced on request | Portfolio AI analysis · sentiment by venue · prescriptive issues · multi-venue roll-up · custom integrations · founder-led support · Priced for the network after a pilot. |
The facts
Each one read from Cloutly's own pages, with the date it was checked.
What it does
- AI responses
- AI drafts replies and insights, but a person must approve and send or publish the result.checked 14 Oct 2026
- API
- Cloutly says its REST API is available on every plan.checked 9 Oct 2026
- API scope
- Documented API operations cover businesses, reviews, replies and sending review invitations, with standard GET, POST, PUT and DELETE methods.checked 14 Oct 2026
- Campaign attribution
- Campaign reporting shows sent, opened, clicked and resulting reviews, with reviews credited to staff members.checked 14 Oct 2026
- Connected AI
- Claude and ChatGPT can connect through Cloutly's MCP endpoint at https://mcp.cloutly.com/mcp.checked 14 Oct 2026
- Data export
- Customers can export data in CSV and, where enabled, through the API; after cancellation a 30-day export window is provided.checked 14 Oct 2026
- Funding
- A June 27, 2022 announcement reported a A$500,000 pre-seed round led by Unify Ventures and Palm Beach Ventures.checked 14 Oct 2026
- Inbox
- Its inbox brings together customer texts, reviews and social messages, and can draft replies for users to review.checked 9 Oct 2026
- Integrations
- Named integrations include Square, Mindbody, Zenoti, Nookal, Clover, HubSpot, Klaviyo, Mailchimp, Xero and Zapier.checked 14 Oct 2026
- Intended customers
- The maker describes the product for service businesses, including single-location businesses, multi-location networks and franchise groups.checked 9 Oct 2026
- Licence
- The terms grant subscription access, prohibit reverse engineering and competing products, and do not publish an open-source licence.checked 14 Oct 2026
- Limit: Capterra scope
- A Capterra reviewer said Cloutly is a review platform rather than a complete SEO platform.checked 14 Oct 2026
- Praise: Capterra usability
- Capterra reviewers repeatedly described setup and campaign deployment as easy and praised live chat and local support.checked 14 Oct 2026
- Praise: G2 support
- The G2 reviewer praised responsive human chat, flexibility and Cloutly's capture of negative reviews.checked 14 Oct 2026
- Privacy and hosting
- Cloutly's privacy policy says its production platform and database are hosted on Google Cloud Platform in Belgium and encrypted in transit and at rest.checked 9 Oct 2026
- Product
- Cloutly describes itself as a customer-experience platform for service businesses that combines reviews, messaging and actionable insights.checked 9 Oct 2026
Where it runs
- Apple requirements
- The iOS app requires iOS or iPadOS 12.0 or later; Mac use requires macOS 11.0 or later with an Apple M1 chip or later.checked 14 Oct 2026
- Apple update status
- The latest listed version is 1.1.7 from December 11, 2023, with bug fixes and security updates.checked 14 Oct 2026
- Limit: G2 mobile app
- The G2 reviewer said the iPhone app had limited functionality.checked 14 Oct 2026
- Praise: GetApp support
- GetApp reviews praise customization, quick support and a locally developed service.checked 14 Oct 2026
The company
- Company legal name
- The maker is Cloutly Co Pty Ltd, Australian company number 637 155 045.checked 14 Oct 2026
- Company profile
- LinkedIn lists Cloutly as a privately held advertising-services company headquartered on the Gold Coast with 2–10 employees and founded in 2019.checked 14 Oct 2026
- Headquarters
- Varsity Lakes, Queensland, Australiachecked 28 Sep 2026
Money
- Limit: Capterra trial
- One Capterra reviewer complained that important features were unavailable during the free trial.checked 14 Oct 2026
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