Remember When
The facts below are what the maker publishes about Remember When, checked and dated. Our editors have not written about it yet.
Plans and prices
From Remember When's own pricing page, checked 11 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Free | Free | 5 GB storage · 3-minute video uploads · Up to 10 family members · 10 photo albums · 1 family branch · Basic timeline view |
| Premium | $3.99 a month | 100 GB storage · 60-minute video uploads · Up to 50 family members · Unlimited albums and branches · Interactive family tree · Milestone tracking · “On This Day” memories · Priority support · $3.99/month |
| Premium | $39.99 a year | Annual subscription; premium unlocks for the family · $39.99/yr |
The facts
Each one read from Remember When's own pages, with the date it was checked.
What it does
- Account age requirement
- The terms require account creators to be at least 18; parents or guardians may create accounts and upload content on behalf of children.checked 11 Oct 2026
- Albums and family tree
- The product offers photo albums and an interactive family tree for organizing family memories and relationships.checked 11 Oct 2026
- Data deletion
- The privacy policy says personal data and content are deleted within 30 days after account deletion, except where retention is legally required.checked 11 Oct 2026
- Family sharing
- Users can invite family members to view and contribute, with permissions to control who sees content.checked 11 Oct 2026
- Milestones
- Milestones can include photos and videos, dates and ages, and templates across five categories.checked 11 Oct 2026
- Privacy
- The maker says family content is private by default, visible only to invited family members, and is not used to train AI models.checked 11 Oct 2026
- Purpose
- Remember When is a private family platform for uploading, storing, and sharing photos and videos with family members.checked 11 Oct 2026
- Security and providers
- The privacy policy says photos and videos are stored on Cloudflare R2 with encryption in transit and at rest, and lists Vercel, Cloudflare, Firebase, and Stripe as service providers.checked 11 Oct 2026
- Support
- The support page provides [email protected] for help and says the team will respond as soon as it can.checked 11 Oct 2026
- Supported file types
- Photo uploads support JPEG, PNG, HEIC, and WebP; video uploads support MP4, MOV, and WebM.checked 11 Oct 2026
- Video playback
- The product supports videos up to 60 minutes on Premium and describes HLS streaming and automatic quality optimization.checked 11 Oct 2026
Money
- Billing and cancellation
- One family admin manages billing, and the support page says subscriptions can be canceled from account settings.checked 11 Oct 2026
Where it runs
- iOS app
- The iOS app supports background photo auto-upload, push notifications, offline access, and automatic sync.checked 11 Oct 2026
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