RefAssure
RefAssure automates employment reference checking for UK recruiters, HR teams, employers, schools, and care providers.
What RefAssure is
RefAssure automates employment reference checking for UK recruiters, HR teams, employers, schools, and care providers. Before contacting referees, it collects written, timestamped candidate consent by email and SMS. It then sends up to five email chasers and two SMS reminders over 12 days. Completed checks produce a PDF containing responses, referee details, consent records, and a timestamped audit trail. Users can build unlimited question templates with rating, yes/no, text, and date fields. Every new account starts with one free reference credit, with no card required; the service has no free trial. Paid credits are one-time purchases: 10 cost £9.99, 25 cost £23.75, 50 cost £45.00, 100 cost £85.00, and 250 cost £200.00. Team members share account credits, and the maker says it charges no per-user fees. RefAssure is web-based. The maker says data is encrypted in transit and at rest, primarily stored and processed in the UK, and not sold. Referee links are single-use and time-limited.
Good
- One free reference credit comes with a new account.
- Candidate consent is collected before referee contact.
- Automated email and SMS reminders are included.
- PDF reports include an audit trail.
- Unlimited question templates are available.
Watch out
- No free trial is offered.
- Paid credits require one-time purchases.
- The service is web-only.
Who it suits
RefAssure suits recruiters, HR teams, employers, schools, and care providers that need to request and document employment references. Its shared credits may suit teams that want access without per-user fees.
Verdict
RefAssure combines consent collection, automated reminders, and documented reference reports. A free credit lets new accounts start, while ongoing use requires credit purchases.
Plans and prices
From RefAssure's own pricing page, checked 9 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| 10 credits | £9.99, paid once | 10 references · 5 email chasers and 2 SMS reminders per reference · PDF report · full audit trail |
| 25 credits | £23.75, paid once | 25 references · 5 email chasers and 2 SMS reminders per reference · PDF report · full audit trail |
| 50 credits | £45, paid once | 50 references · everything included · unlimited team access · credits never expire |
| 100 credits | £85, paid once | 100 references · everything included · priority support · custom templates · credits never expire |
| 250 credits | £200, paid once | 250 references · everything included · priority support · credits never expire |
The facts
Each one read from RefAssure's own pages, with the date it was checked.
What it does
- Automated follow-ups
- The service sends up to five email chasers and two SMS reminders over 12 days.checked 9 Oct 2026
- Candidate consent
- It collects written, timestamped candidate consent by email and SMS before contacting referees.checked 9 Oct 2026
- Data location
- The maker says data is hosted in the UK and its privacy policy says data is primarily stored and processed in the UK.checked 9 Oct 2026
- Intended users
- The maker describes the service as built for recruiters, HR teams, employers, schools and care providers.checked 9 Oct 2026
- Privacy policy
- The privacy policy says Stripe processes payments and that the company does not sell personal data.checked 9 Oct 2026
- Purpose
- RefAssure automates employment reference checking for UK recruiters, HR teams and employers.checked 9 Oct 2026
- Reference reports
- Completed references generate a PDF containing responses, referee details, consent records and a timestamped audit trail.checked 9 Oct 2026
- Security
- The maker states that data is encrypted in transit and at rest, and referee links are single-use and time-limited.checked 9 Oct 2026
- Support
- The contact page says enquiries are typically answered within one business day and technical issues are targeted for same-day response.checked 9 Oct 2026
- Templates
- Users can create unlimited question templates with rating, yes/no, text and date fields.checked 9 Oct 2026
Money
- Free reference
- Every new account starts with one free reference credit, with no card required.checked 9 Oct 2026
The company
- Team access
- Team members share account credits, and the maker says there are no per-user fees.checked 9 Oct 2026
