Ragen
Ragen is a company knowledge assistant that answers questions from documents and tools with citations to the source.
What Ragen is
Ragen is a company knowledge assistant that answers questions from documents and tools with citations to the source. Organizations can create separate assistants for departments such as HR, sales, and compliance. Its website chatbot can respond to product and policy questions around the clock and can be embedded on allowed domains with one line of code. Company knowledge is also available through MCP, an OpenAI-compatible API, and a TypeScript SDK.
Ragen Brain organizes scattered documents into knowledge pages, flags contradictions and outdated files, and requires human approval before publishing. Answers check file and folder permissions, including requests made through AI agents. Documents, the vector store, and conversation history remain on the customer’s own servers or cloud account. Customers can choose local models, their own provider keys, or an OpenAI-compatible endpoint. The self-hosted plan is free with no license fees, but customers pay for infrastructure and models. The product is aimed at organizations seeking a self-hosted knowledge assistant; it is not positioned for image generation, voice, or code execution.
Good
- Answers include citations to source material
- Permissions are checked for each answer
- Documents and conversation history stay in customer infrastructure
- Self-hosted plan has no license fees
Watch out
- Customers pay for their own infrastructure and models
- BaseLinker and KSeF integrations are coming soon
- Not intended for image generation, voice, or code execution
Who it suits
Ragen suits organizations that want document-based answers with citations and file-level access control on their own infrastructure. It is relevant to teams including HR, sales, customer service, operations, and partners.
Verdict
Ragen combines cited answers, departmental assistants, and access controls in a self-hosted setup. Organizations should account for infrastructure and model costs, and note its stated limits beyond document-based answers.
Plans and prices
From Ragen's own pricing page, checked 3 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Self-hosted | Free | Docker image on your infrastructure · RAG assistant · Department assistants · Website chatbot · MCP integrations · Any model · Department roles and permissions · Documentation and community support · Free; no licence fees. You pay for your own infrastructure and models. |
| Enterprise | Priced on request | Self-hosted features · Hands-on rollout · Custom MCP integrations · White-label chatbots · PII masking · SLA and priority support · Annual security audits · Consultant-led onboarding · Contact us; priced individually based on rollout scale and compliance requirements. |
The facts
Each one read from Ragen's own pages, with the date it was checked.
What it does
- Access control
- Permissions are checked per file and folder for each answer, including answers requested through AI agents.checked 3 Oct 2026
- AI agents
- Ragen exposes company knowledge through MCP, an OpenAI-compatible API and a TypeScript SDK.checked 3 Oct 2026
- Data hosting
- Ragen runs on the customer's own servers or cloud account, and documents, vector store and conversation history stay within that infrastructure.checked 3 Oct 2026
- Department assistants
- It supports separate assistants for teams such as HR, sales and compliance.checked 3 Oct 2026
- Integrations
- The integrations page lists Google Drive, HubSpot, ClickUp, Fireflies.ai, Google Calendar, Gmail, Slack, Notion, Google Analytics, WooCommerce, Open Mercato and Rejestr.io.checked 3 Oct 2026
- Intended users
- The site presents Ragen for company teams including HR, sales, customer service, operations and partners, and says it is aimed at organizations needing an on-premise or self-hosted knowledge assistant.checked 3 Oct 2026
- Knowledge preparation
- Ragen Brain turns scattered documents into knowledge pages, flags contradictions and outdated files, and requires human approval before publishing.checked 3 Oct 2026
- Limitations
- The site says Ragen is for answering questions from documents with access control, and recommends general-purpose tools for image generation, voice or code execution.checked 3 Oct 2026
- Model choice
- Customers can use models locally, through their own provider keys or through an OpenAI-compatible endpoint.checked 3 Oct 2026
- Not yet available
- The integrations page labels BaseLinker and KSeF as coming soon.checked 3 Oct 2026
- Purpose
- Ragen answers questions from a company's documents and tools, with citations to the source.checked 3 Oct 2026
- Security
- Conversation content can be encrypted with keys in the customer's AWS KMS or Scaleway Key Manager, and optional masking covers PESEL, NIP, REGON and card numbers.checked 3 Oct 2026
- Support
- Self-hosted includes deployment documentation and community support; Enterprise includes an SLA, priority support and a dedicated Customer Success Manager.checked 3 Oct 2026
- Usage controls
- The admin panel supports hard monthly organisation limits for tokens, cost or messages, plus team-level request-rate and model limits.checked 3 Oct 2026
- Website chatbot
- The website chatbot answers product and policy questions 24/7 and can be embedded with one line of code on allowed domains.checked 3 Oct 2026
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