QVOICE Platform Contact Center
The facts below are what the maker publishes about QVOICE Platform Contact Center, checked and dated. Our editors have not written about it yet.
Plans and prices
From QVOICE Platform Contact Center's own pricing page, checked 11 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Cloud Phone System | $25 a month | Per user · Unlimited calling Canada & USA · 500-person video meetings · $25 CAD per user/month; save 20% annually: $20 CAD/month |
| Contact Centre | $55 a month | Per user · Includes Cloud Phone System features · $55 CAD per user/month; save 20% annually: $44 CAD/month |
| CX Engagement | $75 a month | Per user · Includes Contact Centre features · $75 CAD per user/month; save 20% annually: $60 CAD/month |
| AI Agents | $20 a month | Per agent · 120 minutes included · Overage rates apply · Add-on to any plan · $20 CAD per agent/month |
The facts
Each one read from QVOICE Platform Contact Center's own pages, with the date it was checked.
What it does
- AI agents
- AI agents are described as voice assistants that can handle routine inquiries, qualify leads, schedule appointments, support multiple languages, and hand calls off to human agents.checked 11 Oct 2026
- Calling
- The Cloud Phone System lists unlimited calling in Canada and the USA and more than 80 telephony features.checked 11 Oct 2026
- Contact center
- The Contact Centre plan includes inbound and outbound call centre features, analytics and reporting, queue management, agent performance tracking, call monitoring and coaching, and skill-based routing.checked 11 Oct 2026
- CRM integrations
- The site names Salesforce, HubSpot, Zendesk, Zoho, and Odoo integrations and says they support functions such as call logging, contact management, and ticket integration.checked 11 Oct 2026
- Data centers
- QVOICE says it is a Canadian company with Toronto data centers and geo-redundant deployment across Canada and the USA.checked 11 Oct 2026
- Developer integrations
- The platform lists REST APIs, webhooks, real-time events, and an embeddable softphone for custom integrations.checked 11 Oct 2026
- Dialers
- The site lists predictive, preview, and progressive dialing, campaign management, lead prioritisation, and compliance tools.checked 11 Oct 2026
- Digital channel scope
- omnichannelchecked 22 Sep 2026
- Inbound calling
- Yeschecked 22 Sep 2026
- Intended users
- The site says the platform scales from 5 to 5,000 users and presents it for businesses ranging from small companies to enterprises.checked 11 Oct 2026
- Omnichannel
- The CX Engagement features list includes an omnichannel inbox, website live chat, WhatsApp Business API, Facebook Messenger, Instagram Direct messages, email ticketing, and SMS/MMS campaigns.checked 11 Oct 2026
- Outbound dialer
- Yeschecked 22 Sep 2026
- Reliability
- The site states a 99.99% uptime commitment and data recovery in under one hour.checked 11 Oct 2026
- Security
- The site describes WebRTC secure encryption, built-in threat protection, passwordless SSO authentication, and advanced monitoring.checked 11 Oct 2026
- Support
- The site advertises 24/7 support and a support response time under 15 minutes.checked 11 Oct 2026
- Workforce management
- Yeschecked 22 Sep 2026
Money
- Free plan
- Nochecked 22 Sep 2026
- Trial
- The site offers a free 30-day trial with no credit card required, full access to all features, and cancellation at any time.checked 11 Oct 2026
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