PumpDocket
PumpDocket combines dispatch, compliance, and invoicing for recurring route operators working with septic tanks, grease traps, portable restrooms, or a mix o…
What PumpDocket is
PumpDocket combines dispatch, compliance, and invoicing for recurring route operators working with septic tanks, grease traps, portable restrooms, or a mix of these services. It assigns work to routes, notifies drivers, and shows job status in real time. From a phone, drivers can record gallons, destination, notes, photos, and checklists when closing a job; completion details can queue offline and sync after connectivity returns. Completed jobs feed same-day invoices, and customers can pay online through Stripe. A customer portal supports appointment confirmation, rescheduling, invoice viewing, and payments, while proposals can be signed digitally. Compliance features include state-level septage and FOG profiles, trip-ticket support, retention references, and jurisdiction notes. Portable restroom teams can track unit deployment, servicing, and inventory. The service is available on Android, iOS, and the web, and offers a 30-day trial. Plans are billed monthly: Starter is $99 a month, Team is $230 a month, and Fleet is $454 a month. The listed paid starting price is 139 /mo.
Good
- Drivers can record job details from a phone.
- Work can queue offline and sync later.
- Completed jobs feed same-day invoices.
- Customers can confirm and reschedule appointments online.
- Portable restroom deployment and servicing can be tracked.
Watch out
- There is no free plan.
- The listed monthly plans start at $99 a month.
- Priority support is included only with Team and Fleet.
Who it suits
It suits recurring pump-route operators handling septic, grease-trap, or portable-restroom work. It may also fit companies combining these services and needing field closeout, compliance records, and invoicing.
Verdict
PumpDocket links route dispatch, field records, compliance information, and billing for recurring service work. Its 30-day trial offers a way to assess the workflow before choosing among monthly plans.
Plans and prices
From PumpDocket's own pricing page, checked 1 Oct 2001.
| Plan | Price | What it gives you |
|---|---|---|
| Starter | $99 a month | 1–3 trucks · up to 75 active customers · unlimited team members · monthly; ~~$139/mo~~ standard price |
| Team | $230 a month | 4–10 trucks · unlimited customers · unlimited team members · monthly; ~~$329/mo~~ standard price |
| Fleet | $454 a month | 11+ trucks · unlimited customers · unlimited team members · monthly; ~~$649/mo~~ standard price |
The facts
Each one read from PumpDocket's own pages, with the date it was checked.
Money
- Billing
- Completed jobs flow into same-day invoices and customers can pay online through Stripe.checked 1 Oct 2001
What it does
- Compliance
- PumpDocket maintains 50-state septage and FOG regulatory profiles with cited source trails, trip-ticket support, retention references, and jurisdiction notes.checked 1 Oct 2001
- Customer tools
- Customers receive a portal to confirm appointments, request rescheduling, view invoices, and pay online; proposals support digital signatures.checked 1 Oct 2001
- Dispatch workflow
- The platform assigns jobs to routes, notifies drivers, and shows real-time job status.checked 1 Oct 2001
- Field closeout
- Drivers can close jobs from any phone in three taps, including gallons, destination, notes, photos, and checklists.checked 1 Oct 2001
- Integrations
- The service supports Stripe, QuickBooks, and Twilio integrations, and the pricing page lists Google Calendar sync.checked 1 Oct 2001
- Offline operation
- Job completion, notes, and checklists can queue locally and sync when the phone regains signal.checked 1 Oct 2001
- Portable restroom tracking
- The product tracks portable-restroom unit deployment, servicing, and inventory.checked 1 Oct 2001
- Purpose
- PumpDocket is dispatch, compliance, and invoicing software for companies that pump septic tanks, grease traps, and portable restrooms.checked 1 Oct 2001
- Security
- PumpDocket states that it uses HTTPS/TLS in transit, encryption at rest for sensitive data, role-based access controls, rate limiting, and security monitoring.checked 1 Oct 2001
- Setup
- PumpDocket says teams can import customers, run a route, and hand off data to the bookkeeper in one day.checked 1 Oct 2001
- Support
- Onboarding help is included with every plan, while Team and Fleet include priority support.checked 1 Oct 2001
- Target users
- The product is aimed at recurring pump-route operators handling septic, grease-trap, portable-restroom work, or a combination of those services.checked 1 Oct 2001
The company
- Data ownership
- Customers own their operational data and can export it using in-service tools or request a machine-readable export within 30 days.checked 1 Oct 2001
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