PSI
PSI Fusion is a field sales and customer onboarding platform for telecom and energy organizations.
What PSI is
PSI Fusion is a field sales and customer onboarding platform for telecom and energy organizations. Fusion Core configures sales journeys, rules, and territories, while Fusion Pulse is the mobile app field representatives use to capture data and carry out sales. Pulse works online or offline and syncs captured information when a connection returns. Core includes campaigns, routes, zones, address-level targeting, and territory management; the platform also supports visit planning, route optimization, lead capture, and order capture. Guided sales journeys, validation, and reporting are intended to support compliant onboarding in regulated field sales operations. Standard integrations include Twilio, Microsoft Teams, Stripe, email verification, bank account and IBAN validation, CSV imports, and REST API imports. PSI's Outcomes API can send Fusion data to third-party software and is available in all plans. Custom integrations, including CRM and Microsoft Dynamics integrations, are limited to Enterprise. Leads + costs £35/user/mo (annual), Premium Leads + costs £55/user/mo (annual), and Sales + costs £65/user/mo (annual); setup prices are on request. PSI reports serving more than 10,000 users across 36 countries and says it holds ISO 27001 certification and Cyber Essentials accreditations.
Good
- Pulse captures data online and offline
- Includes territory and route management
- Outcomes API is available in all plans
- Standard integrations include REST API imports
Watch out
- Setup price is on request for listed user plans
- Custom CRM integrations are Enterprise-only
Who it suits
PSI Fusion is designed for telecom and utility organizations managing regulated field sales and customer onboarding. Offline mobile access may suit field representatives who need to capture data when a connection is unavailable.
Verdict
PSI Fusion combines configurable sales journeys with mobile field capture, territory tools, and onboarding support. Organizations should compare plan needs and check setup costs, particularly if they require custom integrations.
Plans and prices
From PSI's own pricing page, checked 5 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Leads + | £35 a month | per user · setup price on request · annually |
| Premium Leads + | £55 a month | per user · setup price on request · annually |
| Sales + | £65 a month | per user · setup price on request · annually |
| Enterprise | Priced on request | POA · setup price not stated · Contact sales for pricing |
The facts
Each one read from PSI's own pages, with the date it was checked.
What it does
- API
- PSI says its Outcomes API is available in all plans and can send Fusion data to third-party software.checked 5 Oct 2026
- Compliance
- The platform includes guided sales journeys, validation and reporting intended to support compliant customer onboarding.checked 5 Oct 2026
- Core components
- Fusion Core configures sales journeys, rules and territories, while Fusion Pulse is the mobile app field reps use to capture data and execute sales.checked 5 Oct 2026
- Enterprise integrations
- Custom integrations, including CRM integrations and Microsoft Dynamics, are listed as available only with the Enterprise plan.checked 5 Oct 2026
- Integrations
- Standard integrations include Twilio, Microsoft Teams, Stripe, email verification, bank account and IBAN validation, CSV imports and REST API imports.checked 5 Oct 2026
- Intended customers
- PSI says its platform is designed for telecom and utility organisations managing regulated field sales operations.checked 5 Oct 2026
- Offline use
- Fusion Pulse works online and offline, and syncs captured data when a connection becomes available.checked 5 Oct 2026
- Purpose
- PSI Fusion is a field sales and customer onboarding platform for telecom and energy organisations.checked 5 Oct 2026
- Scale
- PSI reports that it serves more than 10,000 users across 36 countries.checked 5 Oct 2026
- Security
- PSI states it holds ISO 27001 certification and Cyber Essentials and Cyber Essentials PLUS accreditation, and describes external audits and penetration testing.checked 5 Oct 2026
- Support
- The pricing page lists weekday Agent Helpdesk support from 8am to 8pm and weekend support on Saturday from 11am to 4pm for selected plans or add-ons.checked 5 Oct 2026
- Territory tools
- Fusion Core supports campaigns, routes, zones, address-level targeting and territory management.checked 5 Oct 2026
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