Prism Operations
Prism Operations is a commercial real estate platform for managing property workflows across buildings and markets.
What Prism Operations is
Prism Operations is a commercial real estate platform for managing property workflows across buildings and markets. It covers work orders, preventive maintenance, inspections, incident management, insurance and contract management, bid management, tenant compliance and surveys. Tenants can submit requests from desktop or mobile, and the system can prioritize and route them to the right person. Property teams can use the mobile app to manage work orders, inspections and preventive maintenance away from the office. Open APIs connect Prism with accounting systems, building systems and other commercial real estate tools; named integrations include DocuSign for contract management and Jones for insurance certificate workflows. Building Engines describes encryption, secure authentication and access controls, and says the platform aligns with SOC 2 Type II, GDPR and CCPA requirements. Onboarding includes data migration, property-specific configuration, stakeholder engagement and user acceptance training. Pricing is on request and customized according to portfolio, workflows and rollout scope. It is designed for portfolios of all sizes.
Good
- Covers work orders, maintenance, inspections and compliance.
- Tenants can submit requests from desktop or mobile.
- Requests can be automatically prioritized and routed.
- Open APIs connect accounting and building systems.
- Onboarding includes data migration and user training.
Watch out
- Pricing is available on request.
- Pricing varies by portfolio and rollout scope.
Who it suits
Prism Operations suits property managers, engineering teams, operations leaders and asset managers overseeing commercial real estate portfolios. Its mobile tools are relevant to property teams handling tasks away from the office.
Verdict
Prism Operations brings a broad set of commercial property workflows into one platform, with mobile access for property teams and tenant request submission. Buyers should account for customized pricing and a structured onboarding process.
Plans and prices
From Prism Operations's own pricing page, checked 4 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Prism Operations | Priced on request | Pricing tailored to portfolio size and property type · workflows and use cases · rollout scope and features |
The facts
Each one read from Prism Operations's own pages, with the date it was checked.
What it does
- Audience
- The product is built for property managers, engineering teams, operations leaders and asset managers managing commercial real estate portfolios.checked 4 Oct 2026
- Features
- Operations includes work orders, preventive maintenance, inspections, incident management, insurance tracking, contract management, bid management, tenant compliance and surveys.checked 4 Oct 2026
- Integrations
- Prism uses open APIs to connect with accounting systems, building systems and other commercial real estate tools.checked 4 Oct 2026
- Mobile
- The Prism mobile app lets property teams manage work orders, inspections and preventive maintenance tasks while away from the office.checked 4 Oct 2026
- Named integrations
- Prism Contract Management integrates with DocuSign, and Prism Insurance integrates with Jones for certificate of insurance workflows.checked 4 Oct 2026
- Onboarding
- Onboarding includes data migration, property-specific system configuration, stakeholder engagement and user acceptance training.checked 4 Oct 2026
- Pricing
- Pricing is customized according to portfolio size and property type, workflows and use cases, and rollout scope and features.checked 4 Oct 2026
- Product
- Prism Operations is a commercial real estate operations platform for managing work orders, preventive maintenance, inspections, compliance, vendors and other workflows.checked 4 Oct 2026
- Scale
- Prism Operations is designed to support portfolios of all sizes across multiple buildings and markets.checked 4 Oct 2026
- Security
- Building Engines says Prism uses encryption, secure authentication and strict access controls, and aligns with SOC 2 Type II, GDPR and CCPA requirements.checked 4 Oct 2026
- Security testing
- The platform undergoes ongoing monitoring, third-party testing and vulnerability assessments, according to Building Engines.checked 4 Oct 2026
- Support
- Building Engines provides a support portal, self-service knowledge base, user guides, videos, product training and release notes for Prism customers.checked 4 Oct 2026
- Work orders
- Tenants can submit requests from desktop or mobile, while requests can be automatically prioritized and routed to the right person.checked 4 Oct 2026
The company
- Maker history
- Building Engines’ company history page says the company was founded in 2000.checked 4 Oct 2026
- Maker ownership
- The website copyright identifies Jones Lang LaSalle IP, Inc.checked 4 Oct 2026
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