PoliteMail
PoliteMail is paid internal communications software for corporate communicators, available through API, macOS, web and Windows interfaces.
What PoliteMail is
PoliteMail is paid internal communications software for corporate communicators, available through API, macOS, web and Windows interfaces. It integrates with Microsoft 365, Outlook and Exchange so teams can compose, send and measure broadcasts from Outlook or PoliteMail Online. Analytics use read time and clicks to distinguish messages recipients skim, ignore or read more fully. A drag-and-drop builder, branded templates and hosted images and files support message creation, while audience targeting, content approvals and scheduling around working hours and time zones support distribution. Interfaces include Outlook for Windows, M365 Outlook Online for Mac or Windows and browser-based PoliteMail Online. Deployment options are SaaS, bring-your-own-cloud and on-premises; the latter two require the customer’s IT team to host and manage services. Integrations include Power Automate, Power BI, OID, OAuth2, SAML2 and SyncroNym HR systems. PoliteMail states that data uses HTTPS TLS 1.2 in transit and AES-256 at rest, with an audit trail.
Good
- Integrates with Microsoft 365 and Outlook
- Measures read time and clicks
- Includes branded template tools
- Schedules messages by work hours
- Offers SaaS and self-hosted deployment
Watch out
- Pricing is available only on request
- No free plan
- Self-hosted options require customer IT management
- No frontline channels
Who it suits
PoliteMail suits corporate communications teams using Microsoft email tools who need audience targeting, approvals and engagement analytics.
Verdict
PoliteMail adds composition, scheduling and engagement measurement to Microsoft-centered internal communications. Its deployment choices and audience analytics are useful, while pricing requires a quote.
Plans and prices
From PoliteMail's own pricing page, checked 4 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| PoliteMail SaaS | Priced on request | Pricing primarily based on broadcast audience size · end-user licenses and technical support included · contact PoliteMail for a quote · Annually, with a three-year capitalization and discount option |
The facts
Each one read from PoliteMail's own pages, with the date it was checked.
What it does
- Certifications and assessments
- PoliteMail says its current SOC 2 and ISO 27001 certification and standard CSA and SIG assessments are available under NDA.checked 4 Oct 2026
- Deployment
- PoliteMail offers SaaS, bring-your-own-cloud, and on-premises options; the latter two require the customer’s IT team to host and manage application services.checked 4 Oct 2026
- Engagement analytics
- Its metrics use read time and clicks to distinguish messages that recipients skim, ignore, or read more fully.checked 4 Oct 2026
- Integrations
- The pricing page lists integrations with Power Automate and Power BI, standard OID, OAuth2 and SAML2 single sign-on providers, and HR systems through SyncroNym.checked 4 Oct 2026
- Microsoft integration
- PoliteMail integrates with Microsoft 365, Outlook, and Exchange so communicators can compose, send, and measure broadcasts from Outlook or PoliteMail Online.checked 4 Oct 2026
- Notable limits
- For distributions over 10,000 recipients, the system requirements page specifies Graph application registration and permissions plus an SMTP endpoint and connector.checked 4 Oct 2026
- Privacy
- PoliteMail says anonymous statistical analysis is the default and that its security practices include vulnerability scanning on every build and at least annual third-party application penetration testing.checked 4 Oct 2026
- Purpose
- PoliteMail provides internal communications tools for corporate communicators, with analytics on employees’ attention, readership, and engagement.checked 4 Oct 2026
- Scheduling
- PoliteMail can schedule delivery around employees’ working hours and time zones.checked 4 Oct 2026
- Security
- PoliteMail states that data in transit is encrypted with HTTPS TLS 1.2 and data at rest with AES-256, and that it maintains an audit trail of sent messages.checked 4 Oct 2026
- Support
- The SaaS pricing page says onboarding, training, ongoing support, maintenance, a dedicated Customer Success Manager, and technical support are included.checked 4 Oct 2026
- Supported interfaces
- PoliteMail provides an Outlook for Windows desktop interface, an M365 Outlook Online interface for Mac or Windows, and a browser-based PoliteMail Online interface.checked 4 Oct 2026
- Templates and design
- PoliteMail offers a drag-and-drop template builder, branded templates, and image and file hosting.checked 4 Oct 2026
The company
- Company history
- PoliteMail says it began building sales and marketing tools for Outlook in 2006 and focused on internal communications from 2012.checked 4 Oct 2026
