Pluss Communities
Pluss Communities is a community platform for senior living that brings together news, events, maintenance, bookings, and other activities.
What Pluss Communities is
Pluss Communities is a community platform for senior living that brings together news, events, maintenance, bookings, and other activities. It is presented for retirement living, land lease communities, residential aged care, and enterprise operators. The pricing page says every operator receives the full platform, including payments, community news, maintenance requests, digital displays, surveys, analytics, events, family access, messaging, a marketplace, and AI content drafting. Operators can customise branding and choose features and views for different user types. News can include rich media, audience tags, scheduled posts, notifications, attachments, and multiple channels. Event tools support bookings, payments, attendee management, reminders, and calendar downloads for Google, Outlook, and iCal. Residents can submit maintenance descriptions and photos, communicate with staff, and track progress through completion. Users can pay by credit or debit card; Apple Pay and Google Pay are listed as coming soon. Pluss states that it achieved ISO 27001:2022 certification. Stored data is encrypted at rest, transmissions use TLS 1.2 or higher, and customer data and backups are hosted exclusively in Australia. Pricing is quoted per community, monthly or annually, and based on resident count.
Good
- Full platform features are included for every operator.
- Residents can track maintenance requests through completion.
- Events support bookings, payments, reminders, and calendar downloads.
- Customer data and backups are hosted exclusively in Australia.
- Branding and views can be customised for user types.
Watch out
- Pricing is quote-based and depends on residents per community.
- Apple Pay and Google Pay are listed as coming soon.
- Enterprise HQ is an add-on.
Who it suits
Pluss Communities suits retirement living, land lease, residential aged care, and enterprise operators seeking a shared platform for resident communications, events, bookings, and maintenance. Its resident app also supports messaging and service requests.
Verdict
Pluss Communities brings resident communications and community operations into one platform, with tools for events, payments, and maintenance. Operators should request a quote and confirm whether the included platform fits their community’s needs.
Plans and prices
From Pluss Communities's own pricing page, checked 7 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Full Pluss platform | Priced on request | Price based on residents per community · full platform included · Enterprise HQ available as an add-on · Monthly or annual fee per community; quote required |
The facts
Each one read from Pluss Communities's own pages, with the date it was checked.
Where it runs
- App customisation
- The retirement living page says operators can customise branding and select features and different views for different user types.checked 7 Oct 2026
What it does
- Backups
- The security page states the database has 35-day point-in-time recovery and backups are retained for a minimum of 365 days.checked 7 Oct 2026
- Communication
- The features page says community news can include rich media, audience tags, scheduled posts, notifications, attachments and multiple news channels.checked 7 Oct 2026
- Data protection
- The security page says stored data is encrypted at rest, transmission uses TLS 1.2 or higher, and customer data including backups is hosted exclusively in Australia.checked 7 Oct 2026
- Events and calendars
- The events feature supports bookings and payments, attendee management, reminders, and calendar downloads for Google, Outlook and iCal.checked 7 Oct 2026
- Included features
- The pricing page says every operator gets the full platform, listing payments, community news, maintenance requests, digital displays, surveys, analytics, events, family access, messaging, marketplace and AI content drafting among its features.checked 7 Oct 2026
- Integrations
- The events feature can export event details to Google, Outlook and iCal calendars, and the care circles feature says communication logs can be exported to a clinical system with an integration.checked 7 Oct 2026
- Maintenance
- Residents can submit maintenance requests with descriptions and photos, communicate with staff, and track request progress through completion.checked 7 Oct 2026
- Payments
- The services feature page says users can pay by credit or debit card and mentions Apple Pay and Google Pay as coming soon.checked 7 Oct 2026
- Pricing model
- Pricing is per community and based in part on the number of residents; the maker says it has no published price list and offers custom quotes.checked 7 Oct 2026
- Purpose
- Pluss describes its product as an all-in-one community platform for seniors living, bringing together news, events, maintenance, bookings and other community activities.checked 7 Oct 2026
- Security certification
- The security page states Pluss Communities achieved ISO 27001:2022 as assessed by independent certified auditors.checked 7 Oct 2026
- Support and onboarding
- The contact page directs customers to [email protected], and the about page describes onboarding resources and customer training.checked 7 Oct 2026
- Target sectors
- The site presents solutions for retirement living, land lease communities, residential aged care and enterprise operators.checked 7 Oct 2026
The company
- Company details
- The site identifies the company as Pluss Communities PTY LTD; the pages opened did not state its headquarters or founding year.checked 7 Oct 2026
