Pilera
Pilera is a CRM for condo associations, homeowners associations, apartment communities, and community association management companies.
What Pilera is
Pilera is a CRM for condo associations, homeowners associations, apartment communities, and community association management companies. Its modules cover communications, operations, resident services, and voting. PileraConnect supports email, while text, phone, and postal mail are add-ons. PileraOps manages work orders, vendors, tasks, violations, architectural requests, and tickets. PileraEngage provides a resident portal with directories, calendars, forms, surveys, document sharing, and self-service tools. HOA Voting supports elections, amendment votes, surveys, write-in candidates, signatures, fractional voting, and result reports. Its voter portal supports authentication, secure access links, one vote per unit, and vote locking by start and end date and time. Pilera lists accounting integrations including QuickBooks Online, Vantaca, Enumerate, AMSI, Jenark, CINC, Asyst, VMS, C3, and Caliber, plus payment options including Paylease (GoZego) and Authorize.net. The service is available on web, Android, and iOS. Pricing is on request, and a 14-day trial is offered.
Good
- Combines operations, resident portal, communications, and voting modules.
- Supports Android, iOS, and web.
- Offers a 14-day trial.
- Lists numerous accounting integrations.
Watch out
- There is no free plan.
- Pricing is on request.
- Text, phone, and postal mail are add-ons.
Who it suits
Pilera is aimed at condo and homeowners associations, apartment communities, and community association management companies that need resident communication, operations, portal, or voting tools.
Verdict
Pilera brings association operations, resident services, communications, and voting together across its modules. Its trial lasts 14 days, but pricing is on request and some communication channels are add-ons.
Plans and prices
From Pilera's own pricing page, checked 9 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| New management company introductory offer | $100 a month | Select only the modules needed · first six months |
| Basic | $150 a month | 2 Managers · 1/2 Credit per unit/mo · 1GB Document Storage · Basic Portal with Directory, Calendar, and Online Payment · $1,800 Paid annually |
| Professional | $240 a month | 10 Managers · 5 Credits per unit/mo · 50 GB Document Storage · Advanced Resident Portal · $2,880 Paid annually |
| Enterprise | $525 a month | Unlimited Managers · 10 Credits per unit/mo · Unlimited Documents · Unlimited eVotes, Calendars & Payments · $6,300 Paid annually |
The facts
Each one read from Pilera's own pages, with the date it was checked.
What it does
- Availability
- Pilera describes the ticketing system as accessible on any device.checked 9 Oct 2026
- Communications
- PileraConnect supports email, with text, phone, and postal mailing offered as add-ons.checked 9 Oct 2026
- Integrations
- Pilera lists accounting integrations with QuickBooks Online, Vantaca, Enumerate, AMSI, Jenark, CINC, Asyst, VMS, C3, and Caliber, payment options including Paylease (GoZego) and Authorize.net, and postal mailing through OSG.checked 9 Oct 2026
- Operations
- PileraOps includes work order, vendor, task, violation, architectural request, and ticket management features.checked 9 Oct 2026
- Purpose
- Pilera describes its product as a CRM for HOA, property, and community association management.checked 9 Oct 2026
- Resident portal
- PileraEngage provides a resident portal with directories, calendars, forms, surveys, document sharing, and resident self-service tools.checked 9 Oct 2026
- Security
- The HOA Voting voter portal supports voter authentication, secure access links, one vote per unit, and vote locking by start and end date and time.checked 9 Oct 2026
- Support
- Pilera says support includes email, phone, video, and an in-app help center; its trial offer also includes training resources and direct support.checked 9 Oct 2026
- Voting
- HOA Voting supports elections, amendment votes, surveys, write-in candidates, signatures, fractional voting, and result reports.checked 9 Oct 2026
- Who it serves
- Pilera identifies condo associations, homeowners associations, apartment communities, and community association management companies as audiences.checked 9 Oct 2026
The company
- Company
- Pilera says it has evolved since 2008 from a communication platform to a CRM for community associations.checked 9 Oct 2026
- Founded
- 2009checked 28 Sep 2026
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