PetPond
The facts below are what the maker publishes about PetPond, checked and dated. Our editors have not written about it yet.
Plans and prices
From PetPond's own pricing page, checked 12 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Solo | £19 a month | Unlimited clients · Your own branding · Deposits & cancellation fees · Client & pet records · Grooming history & photos · £19 /month |
| Studio | £49 a month | Up to 5 staff calendars · SMS reminders · Point of sale & tipping · Xero accounting sync · Priority support · £49 /month |
| Pack | £89 a month | Unlimited staff calendars · Kennel & run management · Multi-location reporting · Onboarding concierge · £89 /month |
| Puddle | Free | 1 staff calendar · Up to 50 active clients · Online booking page · PetPond payments (pay per transaction) · Email reminders |
The facts
Each one read from PetPond's own pages, with the date it was checked.
What it does
- AI availability
- The AI front desk is in development and is planned to arrive first on Studio and Pack plans.checked 12 Oct 2026
- Audience
- PetPond describes itself as a business tool for groomers, boarders and other appointment-based pet businesses.checked 12 Oct 2026
- Automated reminders
- Yeschecked 20 Sep 2026
- Booking pages
- Yeschecked 20 Sep 2026
- Client booking
- Clients can book, reschedule and pay online from a browser without installing an app.checked 12 Oct 2026
- Data location and privacy
- PetPond says it is operated from Portugal, complies with GDPR and acts as processor for client and pet records stored by a business.checked 12 Oct 2026
- Import and export
- Businesses can import client and pet lists from a CSV spreadsheet and export their data at any time.checked 12 Oct 2026
- Integration
- Invoices and payments can sync with Xero when the business connects its Xero account.checked 12 Oct 2026
- Limit
- On the free plan, reaching the active-client limit prevents adding new active clients until the business upgrades or archives clients.checked 12 Oct 2026
- Payment collection
- Yeschecked 20 Sep 2026
- Payments
- Businesses can take card payments through Stripe and record cash and other payment methods.checked 12 Oct 2026
- Pet records
- Pet records can include vaccination records, temperament notes, grooming history and photos.checked 12 Oct 2026
- Purpose
- PetPond provides booking, scheduling, client management, reminders, point-of-sale and payment tools for pet-care businesses.checked 12 Oct 2026
- Retention
- Account and customer-stored data is deleted within 90 days after account closure, while billing records may be kept as required by tax law.checked 12 Oct 2026
- Scheduling
- Its calendar supports drag-and-drop scheduling, recurring stays, staff views and double-booking protection.checked 12 Oct 2026
- Security
- PetPond says data is encrypted in transit, passwords are handled by its authentication provider rather than stored in plain text, and production-data access is restricted and logged.checked 12 Oct 2026
- Support
- Support is provided by email, with priority support included on Studio.checked 12 Oct 2026
Money
- Free plan
- Yeschecked 20 Sep 2026
The company
- Headquarters
- Portugalchecked 28 Sep 2026
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