PayProp
PayProp is a payment and reconciliation platform for letting agents, with automated distributions, rent reminders, maintenance tracking, and a tenant payment…
What PayProp is
PayProp is a payment and reconciliation platform for letting agents, with automated distributions, rent reminders, maintenance tracking, and a tenant payment portal. Agents can set rules for paying commissions, contractors, landlords, and other recipients; payouts may occur on the day rent is received. Live payment status and email or text reminders support arrears management, while online maintenance tickets track repairs and updates for tenants. PayProp lists integrations including Xero, Nexus, Homebox, Fixflo, Mailchimp, and others, and offers a documented API for building integrations. The platform is accessible on desktop, tablet, and phone, and PayProp says UK-based experts provide agency support and onboarding. Its UK site describes encrypted transaction information and designated client money accounts, with FSCS protection potentially subject to eligibility and prevailing rules.
Good
- Automates rule-based rent distributions.
- Shows live payment status and sends reminders.
- Tracks repairs through maintenance tickets.
- Includes unlimited user accounts at no extra cost.
- Supports desktop, tablet, and phone access.
Watch out
- No free plan.
- Service fee is less than 1% of processing volume.
- Setup fee varies with portfolio size.
Who it suits
PayProp is aimed at letting agents managing rent collection, recipient payouts, arrears, and repair communication. It may suit agencies seeking a tenant portal and integrations with property and accounting tools.
Verdict
PayProp combines payment handling with tenant communication and maintenance tracking for letting agencies. Review the license, processing-based service fee, and portfolio-dependent setup cost when assessing fit.
Plans and prices
From PayProp's own pricing page, checked 14 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Monthly service fee | £1 a month | processing volume based · percentage decreases with higher volume · monthly |
| License | £79 a month | quote required for exact pricing · monthly |
| Once-off setup fee | — | depends on portfolio size · once |
| PayProp | Priced on request | Pricing depends on portfolio size and processing volume · Monthly service fee: Less than 1% of your processing volume; once-off setup fee: £600 - £2,000 based on portfolio size; license: From £79/pm. |
The facts
Each one read from PayProp's own pages, with the date it was checked.
What it does
- API authentication
- The API supports account API keys and OAuth 2.0 using client IDs, client secrets and user access tokens over HTTPS.checked 14 Oct 2026
- API licensing
- API intellectual property remains with PayProp and customers receive a limited, non-exclusive, non-transferable licence; additional API service charges may apply.checked 14 Oct 2026
- API scope
- The API documentation covers exports, reports, webhooks, tags, attachments and maintenance-ticket operations.checked 14 Oct 2026
- Arrears management
- Live payment-status views and automated email or text reminders help agents identify and pursue arrears.checked 14 Oct 2026
- Automated accounting
- Rules can automatically distribute commissions, contractor payments, landlord payments and other approved payouts.checked 14 Oct 2026
- Automated payments
- Based on rules set by the user, PayProp pays commissions, contractors, landlords and other recipients, potentially on the day the tenant pays rent.checked 4 Oct 2026
- Backups and audit trail
- The service says data is replicated across data centres, backed up off-site and recorded in an undeletable transaction log.checked 14 Oct 2026
- Client communications
- PayProp generates branded invoices, statements, receipts, payment notices and reminders for tenants, landlords and contractors.checked 14 Oct 2026
- Client funds
- The UK site says client funds are held in designated CMP-recognised NatWest client money accounts and that FSCS protection may apply subject to eligibility and prevailing rules.checked 4 Oct 2026
- Client-money protection
- Funds are held in ring-fenced accounts separated by property, landlord and intended purpose, with FSCS protection stated for eligible UK funds.checked 14 Oct 2026
- Integrations
- Listed integrations include Automated Accounting, Xero, Nexus, Homebox, Mailchimp, Fixflo, PadBoss, Property Inspect and Reapit.checked 14 Oct 2026
- Investment and merger
- PayProp says it received Accel-KKR investment in 2022 and merged with Reapit in 2023.checked 14 Oct 2026
- Limit: block-management fit
- A reviewer said adapting PayProp to block management was difficult and produced confusing statements and reconciliation problems.checked 14 Oct 2026
- Limit: interface and onboarding
- Some reviewers report a slow interface, time-consuming data entry and difficulty learning or initially integrating the system.checked 14 Oct 2026
- Limit: missing credit checks
- A reviewer requested built-in credit-check capability that PayProp does not provide.checked 14 Oct 2026
- Limit: reporting/export
- Trustpilot reviewers complained that CSV export was unavailable and that reporting was inadequate for some accounting needs.checked 14 Oct 2026
The company
- Company facts
- LinkedIn lists PayProp as privately held, founded in 2004, headquartered in Sevenoaks, Kent, with 51–200 employees.checked 14 Oct 2026
- Company scale
- LinkedIn says the platform processes more than £300 million annually across more than 200,000 properties.checked 14 Oct 2026
- Founded
- 2004checked 28 Sep 2026
- Headquarters
- London, United Kingdomchecked 28 Sep 2026
- Legal entity and ownership
- Crunchbase identifies the legal name as PayProp Services, LLC, lists Reapit as acquirer and records founders Jaco and Johannes van Eeden.checked 14 Oct 2026
Where it runs
- Device access
- The pricing page says PayProp is optimized for desktop, tablet and mobile phone use.checked 4 Oct 2026
- Limit: Owner app portfolio handling
- App Store reviewers reported portfolio-overwrite, registration, dashboard-design and data-retention problems.checked 14 Oct 2026
Money
- Free plan
- Nochecked 23 Sep 2026
