Parcel Tracker

Overview

Parcel Tracker is a mailroom delivery service for teams receiving parcels and other mail on behalf of recipients. It suits organizations that need to track deliveries, notify recipients and record proof of delivery across locations. Its free tier makes a small monthly volume easy to accommodate; teams above that cap face a substantial step to paid plans.

Key features

• Tracking, alerts and proof of delivery: The combination covers the delivery workflow from tracking incoming items to notifying recipients and confirming delivery. That is useful when a mailroom needs more than an informal handoff, though teams that only need to announce arrivals may not need the full workflow.
• Multi-location support: Parcel Tracker supports operations across locations, and Pro adds multi-site management. The distinction matters to organizations that need to administer multiple sites, rather than just handle deliveries at more than one location.
• Mail types and directory integrations: It handles both mail types and supports directory integrations, broadening its fit beyond parcel-only intake. Teams that depend on a particular directory should confirm compatibility before choosing it.

Pricing

Free costs nothing and covers up to 100 parcels per month. It is a sensible fit for a low-volume team, but the cap leaves little room for growth before a paid tier is needed.

Plus costs $87 a month, billed monthly, and removes the parcel limit. It is the straightforward option for teams whose main constraint is volume; it does not include the identity and workflow features reserved for Pro.

Pro costs $147 a month, billed monthly. It adds SSO login, AD Entra syncing, custom attributes and workflows, and multi-site management. Those additions make the higher price easier to justify for organizations with identity or cross-site administration needs, but are less compelling for a single-site team that simply needs unlimited parcels.

Enterprise has custom pricing and includes an SLA, multi-hop parcel management and internal fleet management. It is aimed at organizations with more involved delivery operations; teams should expect to discuss price rather than select a published monthly rate. A 14-day trial is offered. The pricing summary also gives a paid-from figure of $67/mo (annual), though the named paid plans show monthly billing at $87.00 and $147.00.

Platforms

Parcel Tracker supports Android, iOS and web, giving teams mobile and browser options. Organizations standardized on Windows or self-hosted deployment should consider alternatives with those platforms.

Who it's for

Parcel Tracker is best for offices and other organizations that receive deliveries for multiple people and want recipient alerts, delivery confirmation and location support in one workflow. The Free plan fits a modest volume; Plus suits higher parcel counts, while Pro is better for teams that need SSO, directory syncing or multi-site controls. It is a weaker fit for teams that need more than 100 parcels monthly but do not want to pay for a tier without a published lower-volume paid option.

Pros and cons

• Pro: Tracking, recipient notifications and proof of delivery cover intake through handoff, not just arrival alerts.
• Pro: A free tier provides up to 100 parcels monthly, which can accommodate a small operation without a subscription.
• Pro: Pro combines SSO, AD Entra syncing, custom workflows and multi-site management for organizations that need administrative controls.
• Con: The Free plan's 100-parcel monthly cap can quickly become restrictive, while Plus starts at $87 a month billed monthly.
• Con: Multi-site administration and identity features require the $147.00 USD monthly Pro plan, making it a steep step for teams that only need more capacity.

Alternatives

Compare mailroom management software if you want to survey the category before settling on a delivery workflow.

• EzeScan is a paid option with a free trial and self-hosted, web and Windows platforms, for teams considering those deployment choices.
• WookiPost offers a free plan on Android, iOS and web, with a Starter tier capped at one building, 250 rooms, 500 residents and 500 parcels.
• Splan Delivery Management is a paid alternative for teams seeking Android, API, self-hosted and web support, with a Standard plan that includes unlimited package delivery and role-based access.
• TekTrack has a Cloud plan at $99 a month and up, billed monthly or annually, with unlimited recipients and users; consider it if those limits and Windows support suit your team.
• Envoy Deliveries is a paid Android, iOS and web option with an Enterprise plan at $250 a month, billed annually, for unlimited deliveries; the price excludes a platform fee.
• Smart Lockers Mailroom is another paid Android, iOS and web alternative.
• Wasp PackageTracker is a paid alternative for Android, web and Windows.
• ConnX Mailroom is another paid mailroom option.

Verdict

Choose Parcel Tracker if your organization needs delivery tracking, recipient alerts and proof of delivery across locations, with a free entry point for up to 100 parcels monthly. Its clearest advantage is the progression from basic tracking to identity and multi-site controls. Look elsewhere if that cap or the $87.00 monthly Plus starting point does not fit your volume, or if you need a platform beyond Android, iOS and web.