Paradigm
Paradigm combines software and expert services for organizations building workplace culture.
What Paradigm is
Paradigm combines software and expert services for organizations building workplace culture. Its Surface product brings together workforce information from HRIS systems, surveys, performance data, policies, and programs, then benchmarks culture maturity and practices against industry standards and peers. It surfaces insights and supports teams taking action. Available Surface tiers differ in administrator and contributor limits, data-source allowances, security and compliance options, and access to insights, benchmarking, and services. The Basic tier supports up to three data sources; higher tiers allow up to 10 or unlimited sources. Paradigm AI provides guidance on workplace practices, leadership strategies, and workforce trends. Reach offers more than 100 expert-designed courses, microlearnings, and resources, with multilingual support and learning analytics. It can be used through Paradigm’s LMS or through SCORM uploads to a customer’s LMS. Paradigm also offers consulting, assessments, policy reviews, workshops, and training. The web service has a free two-week trial of Reach; pricing is available on request. Paradigm says customer data is not used to train public AI models.
Good
- Surface combines multiple workforce data sources.
- Benchmarking compares practices with peers and industry standards.
- Reach includes more than 100 courses and resources.
- Reach supports multilingual learning and analytics.
- Customer data is not used to train public AI models.
Watch out
- No free plan is available.
- Surface Basic is limited to three data sources.
- Pricing is available on request.
Who it suits
Paradigm suits organizations seeking workplace-culture benchmarking, workforce insights, learning resources, or expert consulting. Reach may fit teams that need multilingual courses and can use Paradigm’s LMS or upload SCORM files to their own.
Verdict
Paradigm brings workforce data tools, learning content, and expert services together for organizational culture work. The right fit depends on the data-source capacity, learning delivery, and service needs involved.
Plans and prices
From Paradigm's own pricing page, checked 30 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Reach | Priced on request | 100+ courses, microlearnings, nudges, and resources · Reach LMS or SCORM upload to own LMS · Tailored learning journeys · Multilingual support · Engagement and progress analytics · Pricing varies based on number of learners. |
| Surface Advanced | Priced on request | Unlimited administrators and contributors · Up to 10 data sources · Segments · SSO · Advanced security and compliance suite · Advanced services credit |
| Surface Basic | Priced on request | 1 administrator · 3 contributors · Up to 3 data sources · Benchmarking · Insights · HRIS integration · Surface Agent · Expert recommendations · Progress tracking |
| Surface Expert | Priced on request | Unlimited administrators, contributors, and data sources · Segments · SSO · Expert security and compliance suite · Custom insights and benchmarking · Expert services credit |
The facts
Each one read from Paradigm's own pages, with the date it was checked.
What it does
- AI assistant
- Paradigm AI provides expert-backed guidance on workplace practices, leadership strategies, and workforce trends.checked 30 Sep 2026
- AI data use
- Paradigm states that customer data is never used to train public AI models.checked 30 Sep 2026
- Benchmarking
- Surface benchmarks culture maturity, policies, and programs against industry standards and peers.checked 30 Sep 2026
- Data hosting
- Paradigm says customer data is housed in physically secure, US-based AWS data centers across multiple availability zones.checked 30 Sep 2026
- Data sources
- Surface can bring together HRIS data, surveys, performance information, policies, and programs; the Basic tier is limited to three data sources.checked 30 Sep 2026
- Integrations
- The pricing page lists HRIS integration, while Paradigm describes Surface as connecting with existing HRIS platforms and other workforce data sources.checked 30 Sep 2026
- Pricing model
- Surface pricing depends on features and support level, Reach pricing varies by learner count, and services are individually priced by scope; the page does not publish amounts.checked 30 Sep 2026
- Purpose
- Paradigm combines AI-powered software and expert services to help organizations build high-performance workplace cultures.checked 30 Sep 2026
- Reach learning
- Reach offers over 100 expert-designed courses, microlearnings, and resources, with multilingual support and learning analytics.checked 30 Sep 2026
- Reach LMS
- Reach can be used through Paradigm’s eLearning LMS or by uploading SCORM files to a customer’s own LMS.checked 30 Sep 2026
- Security
- Paradigm says its SOC 2 Type 2 report covers Security, Confidentiality, and Availability and is audited annually; it also states that it is GDPR compliant.checked 30 Sep 2026
- Services
- Paradigm offers strategy consulting, including fractional leadership, advising, focus groups, assessments, and policy reviews, as well as live workshops and training.checked 30 Sep 2026
- Surface
- Surface unifies people data, benchmarks talent and culture practices, surfaces insights, and helps teams take action.checked 30 Sep 2026
The company
- Headquarters
- Palo Alto, California, United Stateschecked 28 Sep 2026
Money
- Reach trial
- Paradigm advertises a free two-week trial of Reach that includes popular courses, microlearnings, and resources.checked 30 Sep 2026
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