Outcome Tracker

C tier on Nonprofit Impact Measurement SoftwareScore 6.7 · #6 of 25

Android app: Yes
Free plan: No
Paid plans from: $591.67/mo
Runs on: Android, iOS, Linux, Mac, Web, Windows

outcometracker.com

Summary

Outcome Tracker is cloud-based case management software for nonprofits, public agencies, housing counselors, and Children’s Savings Account program administrators. It supports configurable intake and eligibility screening, time-stamped case notes, service logs, goal plans, and referrals across programs. Clients can use secure portals to check goals, complete surveys, and view progress without downloading an app. Teams can build surveys with validated instruments or custom questions, conditional logic, and skip patterns, then collect responses digitally, on paper, or with staff assistance. Reporting covers funders, grants, boards, outcomes, performance, and compliance, with PDF, Excel, or Word exports. Listed connections include Emma, Constant Contact, financial accounts, 529 accounts, DownHome Loan Manager, SBA Nexus, and HUD 9902 reporting. The platform runs on Android, iOS, Linux, macOS, web, and Windows. Pricing starts at $7,100/yr, billed annually; cost depends on program scale and configuration. The plan includes unlimited users, implementation, training, and same-day support from a U.S.-based team.

Who it is for

It suits organizations managing services across programs that need configurable case records, client portals, surveys, and outcome reporting. Public agencies can also review its stated security, procurement, and accessibility documentation.

What is good

Client portals work without an app download.
Survey responses can be collected on paper or digitally.
Reports export to PDF, Excel, or Word.
Implementation and training are included.
Available on Android, iOS, Linux, macOS, web, and Windows.

What to know first

No free plan is listed.
Pricing starts at $7,100/yr, billed annually.
Cost depends on program scale and configuration.
Supported browsers must meet listed minimum versions.

Verdict

Outcome Tracker combines case management, surveys, client access, and reporting for organizations working across programs. Its annual starting price and browser requirements are important to weigh before choosing it.

Outcome Tracker plans and pricing

All plans

Plans $7,100/yr annually, depending on program scale and configuration Unlimited users · implementation and training included · same-day support of a U.S.-based team outcometracker.com · 30 Sept 2026

Compared on nonprofit impact measurement software

Free plan: Nooutcometracker.com
Custom indicators: Yesoutcometracker.com
Outcome frameworks: logic modeloutcometracker.com
Data collection: mixedoutcometracker.com
Impact reporting: Yesoutcometracker.com

Facts

Purpose: Outcome Tracker is cloud-based case management software for nonprofits, public agencies, housing counselors, and Children’s Savings Account program administrators.outcometracker.com · 30 Sept 2026
Case management: It supports configurable intake and eligibility screening, time-stamped case notes, service logs, goal plans, and referrals across programs.outcometracker.com · 30 Sept 2026
Client portals: Clients can use secure, personalized portals to check in on goals, complete surveys, and view progress without downloading an app.outcometracker.com · 30 Sept 2026
Surveys: Teams can build surveys with validated instruments or custom questions, conditional logic, and skip patterns, and collect responses digitally, on paper, or with staff assistance.outcometracker.com · 30 Sept 2026
Reporting: The platform generates funder, grant, board, outcome, performance, and compliance reports, with exports to PDF, Excel, or Word.outcometracker.com · 30 Sept 2026
Integrations: Listed connections include Emma, Constant Contact, bank or credit union accounts, Ascensus and TIAA 529 accounts, DownHome Loan Manager, SBA Nexus, and HUD 9902 reporting.outcometracker.com · 30 Sept 2026
Security: The public-sector page states SOC 2 Type II, HIPAA-aligned controls, encryption in transit and at rest, role-based access, and full audit logs.outcometracker.com · 30 Sept 2026
Procurement and accessibility: The public-sector page says CJIS and FISMA documentation, WCAG 2.1 AA conformance and Section 508 documentation, VPATs, DPAs, and BAAs are available.outcometracker.com · 30 Sept 2026
Onboarding: The maker describes implementation support for program configuration, data import, surveys, logic models, dashboards, and team training.outcometracker.com · 30 Sept 2026
Support: The website says chat inquiries typically receive a reply within a few hours, and the pricing page describes same-day support from a U.S.-based team.outcometracker.com · 30 Sept 2026
Browser requirements: The system requirements page lists Chrome 121 or higher, Firefox 115 or higher, and Microsoft Edge 121 or higher.outcometracker.com · 30 Sept 2026
Company history: The About Us page identifies Outcome Tracker as NonProfitly’s flagship product and lists 2001 as its founding year.outcometracker.com · 30 Sept 2026