Operations Hub
Operations Hub is a cloud-hosted progressive web app for multi-location food, retail, and service businesses.
What Operations Hub is
Operations Hub is a cloud-hosted progressive web app for multi-location food, retail, and service businesses. It gives franchise networks and other operators visibility over costs, inventory, pricing, and store performance. Cost-of-goods-sold tracking follows ingredient price changes at brand and store level. Pricing tools include regional tiers, cost simulations, and rolling updates across a network. Inventory features cover stocktakes, par levels, and reorder suggestions based on usage patterns. OCR extracts supplier invoice line items, matches them to ingredients, and updates costs. Multi-store analytics compare revenue, COGS, and margins across locations, while role-based views distinguish access for headquarters, franchisees, and store managers. Supplier features include performance tracking, vendor price comparisons, purchase orders, and cost discrepancy alerts. Integrations listed are Xero accounting, CSV import and export, and a REST API; the site states there are more than 45 API endpoints. The platform also provides mobile PWA access and performance reporting. The company says it configures brands, imports data, and trains teams, with setup described as taking days. Pricing is on request, and prospective customers can request a personalized demo.
Good
- Tracks COGS as ingredient prices change.
- Suggests reorders based on usage patterns.
- Compares revenue, COGS, and margins across locations.
- Supplier invoice OCR updates ingredient costs.
- Provides mobile PWA access.
Watch out
- Pricing is available on request.
- Setup involves brand configuration, data imports, and team training.
Who it suits
It suits franchise networks and multi-location food, retail, or service businesses that need cross-store visibility into costs, stock, pricing, and performance. HQ teams, franchisees, and store managers can use role-based views.
Verdict
Operations Hub combines cost tracking, inventory, pricing, supplier workflows, and multi-store reporting for distributed businesses. Buyers need to request pricing and can ask for a personalized demo.
The facts
Each one read from Operations Hub's own pages, with the date it was checked.
What it does
- Access controls
- Role-based views give HQ admins, franchisees, and store managers different levels of data visibility.checked 10 Oct 2026
- Analytics
- Multi-store analytics compares revenue, COGS, and margins across locations.checked 10 Oct 2026
- API
- The site states that Operations Hub has 45+ API endpoints.checked 10 Oct 2026
- Audience
- Operations Hub is purpose-built for multi-location food, retail, and service businesses.checked 10 Oct 2026
- COGS tracking
- It tracks cost of goods sold at brand and store level as ingredient prices change.checked 10 Oct 2026
- Demo
- The maker offers a personalized demo with no commitment required and says it will respond to requests within 24 hours.checked 10 Oct 2026
- Integrations
- The site lists Xero Accounting, CSV import/export, and a REST API as integration options.checked 10 Oct 2026
- Inventory
- Inventory tools include stocktakes, par levels, and reorder suggestions based on usage patterns.checked 10 Oct 2026
- Invoice processing
- Invoice OCR extracts supplier invoice line items, matches them to ingredients, and updates costs.checked 10 Oct 2026
- Monitoring
- The site states that automated monitoring runs 24/7.checked 10 Oct 2026
- Onboarding
- The maker says it configures each brand, imports its data, and trains the team, with setup described as taking days.checked 10 Oct 2026
- Pricing
- The dynamic pricing engine supports regional pricing tiers, cost simulations, and network-wide price updates.checked 10 Oct 2026
- Product
- Operations Hub gives franchise networks and multi-location businesses real-time visibility into costs, inventory, pricing, and store performance.checked 10 Oct 2026
- Sales process
- The site offers a personalized demo and says it will respond to demo requests within 24 hours.checked 4 Oct 2026
- Supplier tools
- Supplier features include performance tracking, vendor price comparisons, purchase orders, and cost discrepancy alerts.checked 10 Oct 2026
Where it runs
- Platform
- The product is described as a cloud-hosted PWA with mobile PWA access.checked 10 Oct 2026
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