OpenText Fax Cloud Connect

What OpenText Fax Cloud Connect is

OpenText Fax Cloud Connect is a paid hybrid service that routes fax transmissions through the cloud while retaining the OpenText Fax server. Users need an internet connection to send and receive faxes securely. By moving telephony components to the cloud, it removes on-site fax hardware and the related maintenance, troubleshooting, and costs. Cloud scalability addresses bottlenecks caused by limited fax channels. Organizations can assign numbers from a pre-provisioned pool, port existing numbers, and track progress with OpenText Number Porting Automation. Numbers remain portable if an organization leaves the service. Automatic failover between OpenText data centers supports availability. Detailed lifecycle records and job IDs provide end-to-end traceability. The service uses OpenText Fax integrations and accepts input from back-end systems, email, desktops, print/scan multifunction devices, phones, and portals. Data is encrypted with 128-bit encryption at rest and 256-bit encryption in transit, with keys rotated every 30 days. Pricing is on request; listed annual plans are C$5,999 a year and C$11,999 a year.