OnRamp
The facts below are what the maker publishes about OnRamp, checked and dated. Our editors have not written about it yet.
Plans and prices
From OnRamp's own pricing page, checked 30 Sep 2001.
| Plan | Price | What it gives you |
|---|---|---|
| OnRamp | Priced on request | Price starts at $15,000; scales with onboarding volume, team size, number of playbooks, and integration requirements · tiers range from Basic to Premier |
The facts
Each one read from OnRamp's own pages, with the date it was checked.
What it does
- Access controls
- Security features listed include single sign-on, email-whitelisted customer portal access, configurable portal security settings, and audit logs.checked 30 Sep 2001
- AI
- AI analyzes onboarding patterns to surface insights and recommendations, generate executive summaries, and answer questions about project health, risks, and next steps.checked 30 Sep 2001
- Automation
- Intelligent workflows support dynamic task assignment, automated status updates, progress nudges, and contextual reminders.checked 30 Sep 2001
- Customer portals
- Customers get personalized, self-serve branded portals with guidance, progress tracking, milestones, training content, tasks, and communication.checked 30 Sep 2001
- Included limits and roles
- All pricing tiers include unlimited customer users, and the pricing page describes five role types with varying permissions.checked 30 Sep 2001
- Infrastructure and uptime
- OnRamp says it is hosted exclusively on AWS and has 99.9% uptime.checked 30 Sep 2001
- Integrations
- OnRamp says it connects with CRM and CSM platforms, BI tools, and collaboration suites, and supports bi-directional data syncing and cross-system actions.checked 30 Sep 2001
- Intended users
- The site presents OnRamp for customer and revenue teams at B2B businesses, with solution areas including SaaS, client services, healthcare, and revenue cycle management.checked 30 Sep 2001
- Named CRM integrations
- The pricing page names Salesforce and HubSpot as native CRM integrations available across plans.checked 30 Sep 2001
- Playbooks
- Teams can create reusable onboarding templates with conditional workflows for implementation and customer expansion.checked 30 Sep 2001
- Purpose
- OnRamp provides a customer onboarding platform with customer-facing experiences and project management and reporting tools for teams.checked 30 Sep 2001
- Reporting
- Project reports and executive dashboards show customer status, deadlines, blockers, onboarding velocity, and resource utilization.checked 30 Sep 2001
- Security and compliance
- OnRamp states it is SOC 2 Type 2 certified, GDPR compliant, and HIPAA compliant, and uses TLS 1.2 and 1.3 in transit and AES-256 at rest.checked 30 Sep 2001
- Support
- The pricing page says all tiers include SLA-backed uptime and support; the site lists [email protected] and 617-329-5011 as contact details.checked 30 Sep 2001
The company
- Founded
- 2020checked 28 Sep 2001
Money
- Trial and evaluation
- OnRamp says it has no self-serve free trial, but teams typically receive access to a sandbox during evaluation.checked 30 Sep 2001
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