OneWork Field Service
OneWork Field Service connects quotes, customer approvals, dispatch, technician work, invoicing, GPS, and QuickBooks Online in a field service workflow.
What OneWork Field Service is
OneWork Field Service connects quotes, customer approvals, dispatch, technician work, invoicing, GPS, and QuickBooks Online in a field service workflow. Its tools include a customer approvals portal, dispatch board, mobile technician app, memberships, and owner reporting. QuickBooks Online connects through OAuth, and invoices and payments sync with field work. Customer portal access, live GPS, QuickBooks sync, and the mobile app are included on every tier. The service supports Android, iOS, web, and API access. Teams can import customer, technician, and service catalog data, then export customer, job, invoice, and other records. OneWork describes encryption in transit, isolated customer workspaces, role-based access for owner, CSR, dispatch, technician, and finance roles, and audit logs for job changes. It targets growing US trades businesses, typically with 5–30 technicians and scaling toward 50, across trades including HVAC, plumbing, electrical, pest control, and landscaping.
Good
- QuickBooks Online syncs invoices and payments with field work.
- Customer portal, live GPS, and mobile app included on every tier.
- Supports Android, iOS, web, and API access.
- Customer, job, and invoice records can be exported.
Watch out
- No free plan is listed.
- Enterprise is directed to businesses needing more than 100 users, SSO, or multi-entity rollout.
Who it suits
OneWork suits growing US trades businesses that need dispatch, technician workflows, invoicing, and QuickBooks sync in one system. It is aimed especially at teams with 5–30 technicians.
Verdict
OneWork brings key field service steps together and includes core portal, GPS, and QuickBooks capabilities on every tier. Its stated fit is growing trade businesses; larger or more complex organizations may need to contact sales about Enterprise.
Plans and prices
From OneWork Field Service's own pricing page, checked 7 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Crew | $149 a month | Up to 8 users · portal · live GPS · QuickBooks sync · mobile app |
| Pro | $269 a month | Up to 30 users · single location · dispatch board · memberships · branch reporting |
| Scale | $749 a month | 31–100 users · multi-location · API access · custom reports · field compliance logs |
| Enterprise | $1,499 a month | 200 users |
The facts
Each one read from OneWork Field Service's own pages, with the date it was checked.
What it does
- Access controls
- OneWork describes isolated customer workspaces, role-based access for owner, CSR, dispatch, technician, and finance roles, and audit logs for job changes.checked 7 Oct 2026
- Data portability
- Customers can export their customer, job, invoice, and other records.checked 7 Oct 2026
- Enterprise needs
- The site directs businesses needing more than 100 users, SSO, or a multi-entity rollout to contact sales about Enterprise.checked 7 Oct 2026
- Features
- The workflow includes a customer portal for approvals, a dispatch board, mobile technician work, invoicing, memberships, and owner reporting.checked 7 Oct 2026
- Imports
- Customers can import customer, technician, and service catalog data into their workspace.checked 7 Oct 2026
- Included features
- Customer portal, live GPS, QuickBooks Online sync, and the mobile tech app are included on every tier.checked 7 Oct 2026
- Integrations
- QuickBooks Online connects through OAuth, and invoices and payments sync with the field work.checked 7 Oct 2026
- Intended users
- OneWork targets growing US trades businesses, typically with 5–30 technicians and scaling toward 50.checked 7 Oct 2026
- Product
- OneWork connects quotes, customer approvals, dispatch, technician work, invoicing, GPS, and QuickBooks sync in one field service workflow.checked 7 Oct 2026
- Security
- The privacy policy says the service uses encryption in transit, access controls, and tenant isolation.checked 7 Oct 2026
- Support
- OneWork offers a guided 30-minute walkthrough, launch help, and trade-specific setup assistance by email.checked 7 Oct 2026
- Trade coverage
- The product lists HVAC, plumbing, electrical, pest control, fire protection, refrigeration, landscaping, pool service, and related trades among its target markets.checked 7 Oct 2026
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