Nexaloom

Overview

Nexaloom brings appointment booking, payments, client management, and commerce tools together for salons, wellness businesses, and other service providers. It best suits independent professionals and beauty teams that want a booking site alongside day-to-day business tools.

The free plan makes it possible to start without a subscription, while the paid tiers raise staff and SMS limits. A 1.85% + 20p fee on every Nexaloom payment applies across all three plans, and VAT is extra.

Key features

Booking and scheduling

Clients can book at any time against real-time availability, and appointment updates are supported. Google Calendar, Outlook, and iCal sync give businesses ways to align Nexaloom schedules with calendars they already use. Unlimited appointments on Free are generous for a solo professional, though that plan is restricted to one staff member and one location.

Client communication and integrations

Email reminders are included on Free. Starter and Pro provide 50 reminder SMS per staff member, a useful allowance for businesses that want text reminders, but one to factor into costs if their appointment volume requires more. Nexaloom's beta AI booking assistant handles questions and bookings through WhatsApp, Instagram, Facebook Messenger, Telegram, and website chat. Its beta status makes it a developing part of the offer rather than the strongest reason to choose the platform today.

Homepage integrations include Stripe, Xero, Google Calendar, Klaviyo, Google Meet, and Zoom. Payment processing through Nexaloom carries the same 1.85% + 20p fee on every plan, so moving to a higher tier does not reduce that charge.

Website and mobile tools

The website builder combines online booking and e-commerce with mobile-ready design and SEO tools. Custom domains are supported, which helps businesses use their own web address for their presence. On iOS and Android, the business app supports bookings, calendar checks, and payments; clients can manage their visits as well. Web access rounds out the supported platforms.

Security and data handling

All plans include the protections Nexaloom identifies: ICO registration, PCI DSS via Stripe, UK data residency, and coverage under UK GDPR and the Data Protection Act 2018. Nexaloom also says it assesses sub-processors' privacy and security practices and uses data processing agreements consistent with UK GDPR Article 28. These provisions apply across the tiers, so the free plan does not trade them away.

Pricing

Nexaloom uses a freemium model, with three monthly plans priced in GBP. All prices exclude VAT, and all plans charge 1.85% + 20p per payment taken through Nexaloom.

Free offers unlimited appointments, but its one-person, one-location cap makes it a solo setup rather than a team plan. Starter is the step up for a team of up to three; it adds SMS but keeps the same transaction fee. Pro doubles Starter's maximum staff count and adds priority support, while retaining the same 50 SMS per staff allowance. Choose between the paid tiers based on team size and support needs, not on payment fees.

Platforms

Nexaloom supports Android, iOS, and web. The mobile apps cover business bookings, calendar checks, and payments, while clients can use them to manage visits.

Who it's for

Nexaloom is a strong fit for independent salon owners and small beauty teams that want online booking, reminders, payment tools, and a website builder under one subscription. Free is especially suitable for a solo provider at one location. Starter fits a growing team of up to three, while Pro is aimed at larger beauty businesses with up to ten staff and a need for priority support.

It is a less compelling fit for businesses that cannot absorb a per-payment charge or need more than 50 reminder SMS per staff on the paid tiers. Multi-location support is available, but the Free plan is limited to one location.

Pros and cons

• Pros: Free includes unlimited appointments, which gives a solo provider room to take bookings without an appointment quota.
• Pros: Booking, payments, client tools, and a website builder with e-commerce and SEO features cover several core business needs in one platform.
• Pros: Three calendar sync options and an AI assistant spanning five messaging channels offer useful ways to connect scheduling with existing workflows.
• Pros: The stated security and data-protection provisions apply to all plans, including Free.
• Cons: Every plan charges 1.85% + 20p per Nexaloom payment, with VAT also excluded from subscription prices.
• Cons: Free is limited to one staff member and one location; teams must pay to expand beyond that setup.
• Cons: Paid plans cap SMS reminders at 50 per staff, which may constrain businesses that rely heavily on text reminders.
• Cons: The AI booking assistant is in beta, so it is a less settled part of the product.

Alternatives

For a business that wants to compare more options built around salon websites, browse Salon Website Builders.

• Dahree suits readers who want a free booking website with 24/7 scheduling, email confirmations and reminders, and basic booking and earnings analytics; its free plan also has a trial option.
• OpenSlot is worth considering for a free launch plan with core business tools and 0% marketplace commission, with SMS paid per message.
• FARSET offers a free tier capped at 20 confirmed bookings per month and a £15.00 GBP monthly Pro plan with unlimited bookings, making its booking quota and upgrade price a useful comparison.
• UOVA is a web-based option for readers focused on AI site creation, with a free allowance of 250 AI credits and up to 35 images per month, plus unlimited published sites on a UOVA subdomain.
• Salonized is a paid alternative with a free trial and an Appointments plan at €€21 a month; extra employees and locations have additional charges.
• SalonSitePro is a free web option with a website, online bookings, client forms, and follow-ups; Stripe processing fees apply.
• Vagaro is a paid alternative with a free trial and a One Location plan at $30 a month.
• DaySmart Salon is a paid alternative with a free trial and a Basic plan at $29 a month.

Verdict

Choose Nexaloom if you run a solo salon or growing beauty business and want booking, payments, client communications, and a customizable web presence together, with a free way to start. Its clearest trade-offs are the transaction fee on every plan, the Free tier's single-staff and single-location ceiling, and the fixed SMS allowance on paid plans. Look elsewhere if those costs or limits conflict with how your business books and communicates.