Needle
Needle is a web-based email tool for inbox triage, thread summaries, AI reply drafting, and follow-up actions.
What Needle is
Needle is a web-based email tool for inbox triage, thread summaries, AI reply drafting, and follow-up actions. It drafts replies but does not send them automatically. The free Needle Free plan costs 0.00 USD and connects one account, with one Daily Brief per day, 5–10 thread summaries per month, five rewrites per month, three active follow-up reminders, and five snippets. Needle Pro supports 2–3 connected mailboxes, three Daily Briefs daily, 2,000 AI actions per month, and 100 attachment AI actions monthly. Needle Max supports 5–10 connected mailboxes, 6,000–10,000 AI actions per month, and 500 files per month. Annual options are listed for Pro and Max with the same allowances. Enterprise adds an admin panel, organization delegation graph, audit logs, SSO/SAML, a SOC 2 compliance package, GDPR controls, custom AI policies, data-retention rules, and send approval flows. Needle uses a freemium model and is available through the web.
Good
- Free plan costs 0.00 USD
- AI drafts replies without automatic sending
- Thread summaries and follow-up actions
- Higher tiers support multiple mailboxes
- Enterprise includes SSO/SAML and audit logs
Watch out
- Free plan connects one account
- Free allowances limit summaries and rewrites
- Automatic sending is unavailable
Who it suits
Needle suits people organizing email, summarizing conversations, drafting responses, and tracking follow-ups. Larger organizations may need Enterprise’s administrative, audit, identity, and policy controls.
Verdict
Needle provides a free starting point for structured inbox work and expands into multi-mailbox and enterprise controls. Compare the listed allowances with your mailbox count and action volume before selecting a tier.
Plans and prices
From Needle's own pricing page, checked 24 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Needle Free | Free | 1 connected account · 1 Daily Brief per day · 5–10 thread summaries per month · 5 rewrites per month · 3 active follow-up reminders · 5 snippets · Free plan |
| Needle Pro | Priced on request | 2–3 connected mailboxes · 3 Daily Briefs per day · 2,000 AI actions per month · 100 attachment AI actions per month |
| Needle Pro (annual) | Priced on request | 2–3 connected mailboxes · 3 Daily Briefs per day · 2,000 AI actions per month · 100 attachment AI actions per month |
| Needle Max | Priced on request | 5–10 connected mailboxes · 6,000–10,000 AI actions per month · 500 files per month |
| Needle Max (annual) | Priced on request | 5–10 connected mailboxes · 6,000–10,000 AI actions per month · 500 files per month |
| Needle Enterprise | Priced on request | Admin panel and organization delegation graph · Audit logs · Single Sign-On (SSO/SAML) · SOC 2 compliance package and GDPR controls · Custom AI policies and data retention rules · Send approval flows |
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