MyTime
MyTime is a cloud platform for point of sale, scheduling and business management for service businesses, chains and franchises.
What MyTime is
MyTime is a cloud platform for point of sale, scheduling and business management for service businesses, chains and franchises. It supports appointments, classes, waitlists, walk-ins, online booking, and staff and resource calendars. Booking pages, two-way calendar sync, group booking, round-robin scheduling and automated reminders are listed capabilities. Its POS accepts in-person and online payments and supports memberships, packages, gift cards, loyalty, inventory, taxes and commissions. The Premier plan adds automated marketing, SMS and email campaigns, AI-powered retention and win-back campaigns, and listing and reputation management. MyTime advertises more than 70 reports, with dashboards and PDF and CSV exports. Listed integrations include ClassPass, SOCi, Shopify, Zapier, Stripe, QuickBooks Online, Google Reserve, Instagram, Facebook and ADP. The platform has native staff apps for iOS and Android and a responsive web app. There is no free plan. A branded guest app is an add-on at $99/mo plus a one-time setup fee.
Good
- Supports appointments, classes, waitlists and walk-ins.
- POS accepts in-person and online payments.
- Offers two-way calendar sync and group booking.
- More than 70 reports with PDF and CSV exports.
- Lists a broad range of integrations.
Watch out
- No free plan is listed.
- Essential costs $149 a month with annual billing.
- Branded guest app costs $99/mo plus setup.
Who it suits
Essential is positioned for independent professionals and small businesses, while Enterprise targets franchisors, enterprise networks and corporate groups. It suits service businesses needing booking, payments and staff scheduling in one platform.
Verdict
MyTime combines booking and scheduling with payment, point-of-sale and business-management tools. Its plans differ in scope, so consider the required features and billing option, along with the separately priced branded guest app.
Plans and prices
From MyTime's own pricing page, checked 15 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Essential | $149 a month | Scheduling · online booking · client management · reminders · staff calendar · basic reporting · if paid annually |
| Complete | $299 a month | Everything in Essential · POS · inventory · gift cards and packages · tips and commissions · advanced reporting · if paid annually |
| Premier | $349 a month | Everything in Complete · marketing automation · AI retention campaigns · SMS and email campaigns · NPS · reputation management · premium support · if paid annually |
| Loyalty Program add-on | $49 a month | Custom loyalty points program |
| Membership Program add-on | $49 a month | Custom membership program |
| Branded Guest App add-on | $99 a month | White-label iOS and Android guest app · plus one-time setup fee |
| Essential (monthly billing) | $166 a month | Scheduling · online booking · client management · reminders · staff calendar · basic reporting · if paid monthly |
| Complete (monthly billing) | $332 a month | Everything in Essential · POS · inventory · gift cards and packages · tips and commissions · advanced reporting · if paid monthly |
| Premier (monthly billing) | $388 a month | Everything in Complete · marketing automation · AI retention campaigns · SMS and email campaigns · NPS · reputation management · premium support · if paid monthly |
| Enterprise | Priced on request | Centralized multi-location console · role-based access · global client records · cross-center redemption · royalty tools · white-labeling · SLAs · API integrations · Talk with sales |
The facts
Each one read from MyTime's own pages, with the date it was checked.
What it does
- Analytics
- MyTime advertises more than 70 reports with dashboards and PDF and CSV exports.checked 8 Oct 2026
- API
- The Booking API supports creating, updating and deleting users, appointments and services through the booking widget or custom applications.checked 15 Oct 2026
- Automated reminders
- Yeschecked 20 Sep 2026
- Booking pages
- Yeschecked 20 Sep 2026
- Calendar sync
- two-waychecked 20 Sep 2026
- Client records
- Client profiles can include purchase history, custom fields, intake forms, waivers, messaging history and duplicate merging.checked 15 Oct 2026
- Developer documentation
- The help center provides Swagger links for Booking and Partner APIs, webhook guides, SSO instructions and API examples.checked 15 Oct 2026
- Funding news (2015-04-21)
- MyTime announced a $9.25 million Series B round led by Upfront Ventures with Khosla Ventures, Daher Capital, Accelerator Ventures and Westfield Corporation participating.checked 15 Oct 2026
- Group booking
- Yeschecked 20 Sep 2026
- Integrations
- Listed integrations include ClassPass, SOCi, Shopify, Zapier, TSYS, Stripe, QuickBooks Online, Google Reserve, Instagram, Facebook, Astro Loyalty, Wisely by ADP and ADP products.checked 15 Oct 2026
- Inventory
- MyTime provides inventory management, purchase orders, stock snapshots and automatic stock deduction linked to sales and services.checked 15 Oct 2026
- License model
- The terms say access is licensed rather than sold and prohibit copying, modifying, redistributing or reselling the service, indicating proprietary software.checked 15 Oct 2026
- Limit: connectivity
- A Capterra reviewer reports connection problems, slow processing and occasional inability to connect over weak Wi-Fi.checked 15 Oct 2026
- Limit: integrations
- G2 reviewers report that integrations can be unreliable and may create duplicate requests.checked 15 Oct 2026
- Limit: reporting and support
- G2 reviewers mention limited reporting functionality, missing team communication features and occasionally unresponsive customer service.checked 15 Oct 2026
- Marketing
- Marketing tools send trigger-based email and SMS automations, campaigns, flash sales, coupons and AI retention or win-back messages.checked 15 Oct 2026
- Online booking
- Businesses can embed configurable white-label booking and accept bookings from Google, Instagram and Facebook.checked 15 Oct 2026
- Payment collection
- Yeschecked 20 Sep 2026
- PCI
- MyTime says merchants processing credit card transactions are kept out of PCI scope.checked 8 Oct 2026
Where it runs
- Appointment scheduling
- The platform supports recurring, multi-staff, multi-day, group, class and resource bookings plus walk-in waitlists.checked 15 Oct 2026
- Customer app
- The Branded Guest App is a white labeled iOS and Android app available as a $99/mo add on plus a one time setup fee.checked 8 Oct 2026
The company
- Company facts
- LinkedIn lists MyTime as privately held, founded in 2013, headquartered in Los Angeles, California, with 11–50 employees.checked 15 Oct 2026
- Company legal name
- The legal entity is Melian Labs, Inc., doing business as MyTime.checked 15 Oct 2026
Money
- Free plan
- Nochecked 20 Sep 2026
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