MyStay
The facts below are what the maker publishes about MyStay, checked and dated. Our editors have not written about it yet.
Plans and prices
From MyStay's own pricing page, checked 22 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Starting price | €2 a month | Price depends on property size and selected package · billed monthly |
| MyStay | €2 a month | Price depends on property size and chosen package; exact price on request · Starting from 2 € / room / month |
The facts
Each one read from MyStay's own pages, with the date it was checked.
What it does
- Audience
- MyStay says it serves hotels, hostels, resorts, and other accommodation facilities.checked 12 Oct 2026
- Contract
- The FAQ says contracts are indefinite with a minimum term of six months, except pilot cooperation may be shorter.checked 12 Oct 2026
- Data policy
- The privacy policy identifies MyStay s.r.o. in Prague as data controller and says personal data may be processed electronically or in writing, automatically or manually.checked 12 Oct 2026
- Digital check-in
- Check-in supports customized forms, payment, signatures, PDF registration cards, marketing consent, and ID scanning.checked 12 Oct 2026
- Digital check-out
- Guests can add minibar consumption, review and split bills, update billing addresses, and receive invoices by email.checked 12 Oct 2026
- Guest services
- Guest Web presents property information and activity and service catalogs, and supports online check-in, check-out, and payments.checked 12 Oct 2026
- Integration option
- PMS or key-management integration is optional; MyStay also permits manual data imports and exports.checked 12 Oct 2026
- Integrations
- The maker lists direct PMS integrations including Apaleo, MEWS, Guestline, and Opera Cloud OHIP, with one-way or two-way support depending on provider.checked 12 Oct 2026
- Languages
- MyStay defaults to English and also lists Italian, Spanish, German, Russian, Dutch, Czech, and Slovak; customers can request another language.checked 12 Oct 2026
- Messaging
- MyStay integrates with Facebook Messenger and WhatsApp, and can send automated or one-time SMS messages before, during, and after a stay.checked 12 Oct 2026
- Purpose
- MyStay provides hotel guest web pages, administration tools, and guest profile management for accommodation providers.checked 12 Oct 2026
- Support
- MyStay directs customers to its knowledge base and says its team aims to respond by the next day between 9am and 5pm CET.checked 12 Oct 2026
The company
- Headquarters
- The company page states that MyStay is headquartered in Amsterdam, with operation and development teams in Prague.checked 12 Oct 2026
Where it runs
- Kiosk
- Light Kiosk supports check-in, check-out, key-card dispensing, lost-card handling, payments, and e-keys.checked 12 Oct 2026
- Mobile app coverage
- ios and androidchecked 22 Sep 2026
- Web app
- MyStay runs through a web-based platform, and guests do not need to download an app to use it.checked 12 Oct 2026
