My Country Mobile Contact Center
The facts below are what the maker publishes about My Country Mobile Contact Center, checked and dated. Our editors have not written about it yet.
Plans and prices
From My Country Mobile Contact Center's own pricing page, checked 11 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Contact Center Advanced | Priced on request | AI chat agent · AI live coach · real-time sentiment |
| Contact Center Enterprise | Priced on request | Progressive dialer · contract pricing · no seat ceiling |
| Contact Center Essentials | Priced on request | Core queueing and supervision tools · no AI |
| Contact Center Premium | Priced on request | Everything in Advanced · more channels · custom data retention |
The facts
Each one read from My Country Mobile Contact Center's own pages, with the date it was checked.
What it does
- Agent assistance
- The AI Receptionist can provide agents with live scripts and next-best-action prompts based on sentiment, intent, and policy.checked 11 Oct 2026
- Analytics
- Real-time analytics provide queue, agent, and campaign wallboards that refresh by the second.checked 11 Oct 2026
- Channels
- Supported channels are voice, SMS, MMS, web chat, Instagram, Facebook, Telegram, WhatsApp, and Twitter/X.checked 11 Oct 2026
- Dialers
- Power and predictive dialers are included at the contact center tier, while progressive dialing is available on Enterprise.checked 11 Oct 2026
- Digital channel scope
- omnichannelchecked 23 Sep 2026
- Inbound calling
- Yeschecked 23 Sep 2026
- Integrations
- The maker’s pricing page lists CRM, Microsoft Teams, and Zapier integrations, plus API and webhooks on its Pro plan.checked 11 Oct 2026
- Intended users
- The maker describes the platform as suited to sales teams, support desks, startups, growing teams, and large contact centers.checked 11 Oct 2026
- IVR builder
- Yeschecked 23 Sep 2026
- Outbound dialer
- Yeschecked 23 Sep 2026
- Purpose
- My Country Mobile Contact Center combines omnichannel customer conversations, dialers, AI agent assistance, and sentiment routing in one contact center.checked 11 Oct 2026
- Routing
- A shared skills engine routes conversations across channels using the same agent pool.checked 11 Oct 2026
- Security
- The security page lists SOC 2 Type II, PCI-DSS, ISO 27001, TLS 1.3 in transit, and AES-256 at rest.checked 11 Oct 2026
- Supervision
- Supervisors can silently monitor calls, whisper coach agents, and barge into conversations, with actions audit-logged.checked 11 Oct 2026
- Support
- The maker says every plan includes 24/7 support and 99.999% uptime.checked 11 Oct 2026
- US compliance
- The contact center page says STIR/SHAKEN, robocall mitigation, and 10DLC registration are handled, with government fees passed through at cost.checked 11 Oct 2026
The company
- Company
- My Country Mobile describes itself as an AI-first cloud communications platform combining business phone and AI contact center products.checked 11 Oct 2026
Money
- Free plan
- Nochecked 23 Sep 2026
- Trial
- The pricing page offers a 14-day free trial without requiring payment details and says the account becomes read-only after the trial unless converted to a plan.checked 11 Oct 2026
Alternatives to My Country Mobile Contact Center
- 1
Genesys Cloud CX
AndroidiOSWebAPI8.8From $75 a month - 2
VICIdial
Free planOpen sourceAndroidiOSWebAPI8.8Free plan - 3
Amazon Connect
AndroidiOSWebAPI8.7 - 4
Agentforce Contact Center
AndroidiOSWebAPI8.5From $50 a month - 5
CallHub
Free planAndroidiOSWebAPI8.5Free plan - 6
Freshcaller
Free planAndroidiOSWeb8.4From $15 a month